Jerusha Shumer Email & Phone Number

Cincinnati, Oh, Us

Cincinnati Metropolitan Area

Coached and mentored new employees on company policies and procedures.Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties.Helped oversee the daily operations of the store, managing staff and inventory.Managed company orders, expenditures, and sales to meet budget and revenue targets.Handled employee discipline and termination according to company policies.Prepared financial reports, clearly explaining operational effectiveness, trends, and variances. Developed long and short-range financial objectives, supporting the company mission statement

Hire, train, and evaluate personnel.Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services, such as pumping gasoline for customers.Plan and prepare work schedules, and assign employees to specific duties.Examine merchandise to ensure correct pricing and display, and that it functions as advertised.Answer customers' questions about merchandise and advise customers on merchandise selection.Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.

Implement corporate or departmental policies, procedures, and service standards in conjunction with management.Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.Train or instruct employees in job duties or company policies or arrange for training to be provided.Make recommendations to management concerning such issues as staffing decisions or procedural changes.

Establish standards for personnel performance and customer service.Schedule staff hours and assign duties.Maintain food and equipment inventories, and keep inventory records.Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.Count money and make bank deposits. Compile and balance cash receipts at the end of the day or shift. Supervise and participate in kitchen and dining area cleaning activities.Resolve customer complaints regarding food service

Set up and adjust machine press stroke lengths and pressures and regulate oven temperatures, according to glass types to be processed.Shape, bend, or join sections of glass, using paddles, pressing and flattening hand tools, or cork. Operate electric kilns that heat glass sheets and molds to the shape and curve of metal jigs. Cut lengths of tubing to specified sizes, using files or cutting wheels.Spray or swab molds with oil solutions to prevent the adhesion of glass.Operate and maintain finishing machines to grind, drill, sand, bevel, decorate, wash, or polish glass or glass products

Certificate, Business Administration And Management, General

Certificate, Sales Management