Jerusha Labady Email & Phone Number

Grand Prairie, Tx, Us

Grand Prairie, Tx, Us

Dallas, Texas, United States

Oversee day to day operations to ensure effective, timely, and outstanding services to studentsSupport a healthy and high performing work environment through transparency, communication, guidance, and accountabilityProvide clear goals, performance measures, and expectations to produce quality deliverables Create opportunities for staff feedback, leadership, and skill development with trainings, workshops, and team meetingsContinuous planning and forecasting of student needs, to create engaging services and materials Manage a yearly intake and orientation process for 300+ students seeking academic support and classroom accommodations Serve as a direct case manager to 100+ students to support academic progress and success Routinely organize and host face-to-face and virtual events for student engagement Develop and implement assessment plans to make improvements to services provided Hire, train, and supervise a professional team of part and full-time employees. Manage an operating budget of $150,000.00+

East Lansing, Mi

Annual recruitment, selection, training, and on-boarding of 300+ professional and part time staff membersServed as instructor for monthly on-boarding of new employeesTaught small and large training sessions related to customer service, professionalism, company protocol and proceduresDeveloped thoughtful training materials that are considerate of various learning styles as well as best practices. Created and implemented assessment to trainees to determine competency and completion of training expectations. Reviewed, tracked, and provided timely accountability for the completion of training goals and on-boarding tasks. Routinely evaluated current practices and implemented up to date procedures in order to ensure timely and thoughtful service. Created partnerships with various stakeholders to provide referrals and well-rounded consultation for customers or students. Supervised various committees or operating groups to enhance the quality of service provided to students. Manage an annual budget of $19,000.00+

Miami, Florida

Hire, train, supervise, and evaluate 45 undergraduate and graduate student employees to develop positive communities centered around personal development and academic success. Oversee specialized student communities and assist in the continuous development of programs and services to enhance the student living experience. Approve and implement over 200 programs proposed by student staff members with a budget of over $13,000.00Assist in creating and presenting training sessions consisting of crisis management, interpersonal conflict, diversity training, community building and working with campus partners.Serve as a Student Conduct Administrator for incidents involving students who have been documented for alleged violations of Housing and Student Code of Conduct policies. Participate in an on-call rotation to manage crisis and emergency situations for a campus of approximately 3,200 residential students.

Tallahassee, Florida

Provided classroom management and instruction for 34 undergraduate students.Worked and counseled a core group of 7 students with career planning and development.Planned course lectures covering the basic foundations and resources for making career choices.Managed classroom grades, attendance, and assignments via Blackboard. Incorporated various strategic learning and communication tools to address different learning styles, including guest speakers, student lead discussions, and leadership development activities.

Tallahassee, Florida

Supervised, supported, and trained a team of 37 resident assistants and 30 student receptionists.Co-managed both a community and complex style building of about 1,300 residents.Planned, budgeted, and implemented monthly programs for over 500 residents.Periodically responded or managed on call crisis situations for a total of 15 residence halls. Maintained an environment that encouraged safety, personal growth, community, and academic success.

Tallahassee, Florida

Co-taught the foundational course for the Leadership Certificate through the Center for Leadership and Social Change. Provided classroom management and instruction for 20 students.Planned course lectures covering the basic foundations and theories regarding leaders and leadership.Managed classroom grades, attendance, and assignments via Blackboard. Incorporated various strategic learning and communication tools to address different learning styles, including guest speakers, student lead instruction, and leadership development activities.

Gainesville, Florida

Managed student resident facilities which included clerical tasks.Provided an active leadership role for 35-45 freshmen to upperclassman residents.Promoted community, educational growth, and overall transition of residential life, academic success, and personal life balance.

Master’S Degree, Higher Education & Student Affairs

Activities and Societies: Hardee Fellow

Bachelor’S Degree, Health & Human Performance