Create and maintain world class 24X7 Azure based application environment (Supply Chain Optimization) for the organization’s customer base. Develop and implement administrative procedures to monitor, log, and track problems and requests, to ensure SLAs are met. Analyze and identify problem trends and recommend appropriate actions to mitigate the business impact.

Created and directed strategic IT roadmap for private multi-state textile rental company.• Create roadmap linking IT objectives to strategic goals of the organization• Established robust security posture adhering to NIST standards• Upgraded business system - route accounting software - spanning five (5) company locations• Achieved fully automated cloud backup; utilizing MS-Azure backup technology• Migrated on premises Exchange to Office 365• Implemented 50MB high speed fiber connections, with redundant antenna backup• Directed upgrade and installation of VoIP system, unifying all company locations• Optimized production facility cell coverage through the use of multi-carrier signal boosting technology

IT Project Manager for Focus Products Group International (Lincolnshire, IL), consumer goods distribution company.3 projects included:- Upgrading VoIP phone system- Outsourcing Exchange email to Microsoft Exchange Online (O365)- Creating/documenting PCI DSS compliance audit procedures

specialty packaging | manufacturing | co-packing | design companyPlanned all aspects of the organization’s IT systems: including infrastructure, policies, objectives, and initiatives. Directed development of IT operations to ensure all aspects aligned with the business’ needs to support future growth.• Upgraded stand alone servers to a VMware (virtual) environment, increasing the resiliency and redundancy of the technology foundation. This included implementation of:-- Cisco firewall for internet security-- Microsoft (MS) Threat Management server to ensure secure communications between the email server and smartphones-- MS terminal server for secure remote employee access to company systems-- MS Forefront Online protection for email malware protection-- Symantec Antivirus for a centralized method to manage malware protection on all technology endpoints-- Websense internet surfing security to protect employees from data security threats-- Veeam backup providing for near instant file restoration-- Lansweeper: a cost effective software tool providing a PC/network inventory, asset management/reporting, and non-compliance alerts• Integrated $100M barcode scanning to the ERP system, resulting in:-- Increased data accuracy (1 in 300 error rate for manual entry, 1 in 1,000,000 error rate for scanning entry)-- Real-time inventory visibility vs. 24 hr time delay for manual entry-- Increased speed of shipment posting and invoicing (real-time vs. 24 hr delay for manual entry)-- Ability to ship 40% greater $ volume, with only an increase in warehouse workers; no additional management employees

SCORE: For the Life of Your BusinessAdvise start-up entrepreneurs and existing small business owners on a variety of issues:• business plan development• market analysis• product promotion• quarterly operating results review

ERP consultant/project manager for Craig Bachman (Frankfort, IL), home and floral accessories distributor.Managed the integration/conversion of an ERP system, including re-engineering of departmental business processes, optimizing warehouse efficiency through the implementation of portable datacollection terminals, and customizing business forms.• Eliminated the need to invest in $175K of custom software modifications through the development of a custom showroom inventory tracking function• Reduced the time for generating and updating item prices by 75% for the Purchasing department through the creation of a price generation script• Achieved 10% time savings for 6 employees by developing personalized data views for the AR, Purchasing, and Customer Service departments

consumer packaged goods distributorEstablished and directed the strategic goals, policies and procedures for the information technology department. Analyzed needs of functional departments and determined ways to meet objectives by modifying existing business processes. Led multiple cross functional business projects. Maintained relationships with outsourcing vendors.• Led integration and conversion of fourteen (14) business acquisitions supporting company's sales growth from $40MM to $250MM over six (6) years time• Eliminated $100K in online document management costs resulting in document access time of 1 business day vs. 5 business days• Analyzed business requirements for a Materials Resource Planning (MRP) report and developed scripting program to extract data into an Excel spreadsheet, resulting in new business functionality for Purchasing department• Saved $60K in annual order entry time and eliminated re-keying errors by creating a batch process for fulfilling eCommerce orders through the ERP system

National distributor of customized media programsEnsured proper functioning of information technology systems and oversaw necessary upgrades. Helped business departments utilize technology systems to improve their efficiency.