Jessica Hiltner Email & Phone Number

Chicago, IL, US

Carol Stream, IL, US

Since 2016 our mission has been to provide pet food & supplies to rescues and residents in need. We support rescues by providing essential pet food and supplies so they may use their funds on adoptions or medical care. We want to keep cats and dogs in their homes and avoid entering overcrowded shelters. We have built a community of healthy pets with our.

• Developed and managed a part-time virtual assistant business while working full-time in the nonprofit industry
• Collaborated closely with clients to develop and implement tailored solutions, ensuring alignment with their specific needs and goals
• Balanced multiple projects simultaneously while meeting strict deadlines
• Executed thorough email cleanup for clients, meticulously organizing and decluttering their inboxes to improve productivity and efficiency and implemented effective strategies to maintain in the future
• Successfully managed and maintained multiple complex calendars for executives, ensuring efficient scheduling and coordination of appointments, meetings, and events; including setting reminders, and optimizing time blocks
• Maintained confidentiality and exercised discretion when handling sensitive information related to meetings, events, and executive schedules

• As President and Co-Founder, led operations and finances of a successful organization, played key roles in operations, finance, event management, partnerships, brand awareness, and social media.
• Conceived and executed 100+ events
• Established partnerships with local and national businesses
• Managed event marketing, messaging, and brand awareness
• Influenced social media strategy, leading to 22,000 followers on Instagram and Facebook

• Revitalized and expanded various programs, resulting in a 4x increase in program impact. Successfully led strategic planning and management of budgets, created community events, and implemented revenue streams to.
• Directed a team of five program managers and two program educators
• Redeveloped and relaunched Humane Education, Volunteer Program, Training and Enrichment, Pet Therapy, Community Resources, and Veteran Support programs
• Founded and managed monthly community support events for hundreds of guests
• Established strategic plans, including SMART goals, budgets, and monthly KPIs
• Audited expenses and decreased annual costs by 17.5%

Atlanta, GA, US

Bellevue, Washington, US

• Led a team of 400+ volunteers and facilitated pet therapy programs, expanded partnerships, and spearheaded leadership initiatives to promote and expand pet therapy programs in Illinois.
• Spearheaded Leadership Committee and increased team evaluations
• Developed and coordinated facility partnerships
• Expanded events featuring workshops and informational sessions

• Managed office operations and provided administrative support for a legal firm, including three partners and seven associate attorney
• Coordinated attorney calendars and executed weekly legal events
• Managed expense reports and staff vacation/PTO
• Oversaw accounts payable and receivable
• Completed legal filings and managed vendor relations
• Handled inventory, equipment, and maintenance requests

• Organized and managed summer pop-up events, securing partnerships with local and national brands.
• Researched and procured brands for 16 events
• Handled booking, payments, and schedule management

Managed client relations, scheduling, billing, and customer service, contributing to a 200% increase in sales.

• Maintained President's daily schedule and coordinated domestic and international travel arrangements
• Processed accounts payable and receivable processes for annual sales exceeding $1 million
• Managed customer relations for national and international clientele

B.A., Family Services

Shiatsu Practitioner, Shiatsu, Jin Shin Acupressure, Tui Na, Reflexology

Licensed Massage Therapist, Massage Therapy/Therapeutic Massage

High School