- Proficient in camera operation, lighting, and audio recording for video production- Creative storytelling ability with skills in storyboarding and narrative structure- Experienced in equipment maintenance, file management, and encoding/compression techniques- Strong communication and collaboration skills, including client communication, project management, and leading team

- Supervised and mentored a group of 20-30 children aged 4-12, ensuring their safety and well-being at all times- Delivered educational curriculum in strategic partnership with NASA- Conveyed engaging and informative presentations to diverse groups of children on topics such as nature, science, and health - Facilitated group discussions and activities to promote social skills, teamwork, and personal growth- Fostered curiosity and critical thinking through hands-on experiments and demonstrations

- Answered and redirected phone calls and emails- Greeted patients and built respectful relationships with patients- Scheduled appointments- Performed various clerical tasks including filing, client invoicing, and faxing- Completed direct billing submissions to insurance companies through various web-based portals- Maintained an overall clean, and organized working environment- Periodically communicated with community partners (e.g. case managers)

- Managed a mentorship program to to assist first and second year students to ease their progress through university both academically and socially - Hosted an academic night to educate current students about graduates and their ongoing careers- Conducted one-on-one meetings to discuss work performance and task updates- Took initiative in planning and executing tamil-culture based events

- Worked under the Vice-President of Academics to facilitate a mentorship program to assist first and second year students to ease their progress through university both academically and socially- Hosted an academic night to educate current students about graduates and their ongoing careers- Indulge students a chance to acquire knowledge about the Tamil culture and language - Collaborated with Tamil students across other Ontario universities to create various social events

- Took inbound calls to capture leads, take orders, schedule appointments, transfer, and forward messages to over 10,000 clients nationwide- Practiced multi-tasking by actively listening to a customer and simultaneously inputting data such as customer names, address, phone numbers, and etc., into customer service software- De-escalated problematic customer concerns, maintaining a calm, and friendly demeanor

- Took leadership in planning and executing events such as campus get-togethers, virtual game nights, and etc.- Collaborated with the McMaster Children’s Hospital in a toy drive to support long-term patients in need of items due to the result of the pandemic - Established long-lasting relationships with external clubs and businesses