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Jessica Coplan Email & Phone Number

Incident and Problem Manager at Nelnet
Location: Greater Seattle Area, United States, United States 11 work roles 1 school
1 work email found @nelnet.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email j****@nelnet.com
LinkedIn Profile matched
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Current company
Role
Incident and Problem Manager
Location
Greater Seattle Area, United States, United States
Company size

Who is Jessica Coplan? Overview

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Quick answer

Jessica Coplan is listed as Incident and Problem Manager at Nelnet, a company with 2279 employees, based in Greater Seattle Area, United States, United States. AeroLeads shows a work email signal at nelnet.com and a matched LinkedIn profile for Jessica Coplan.

Jessica Coplan previously worked as Major Incident Manager at Nelnet and Major Incident Manager at Nelnet. Jessica Coplan holds N\A, Computer Information Technology from Southeast Community College.

Company email context

Email format at Nelnet

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{first}.{last}@nelnet.com
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AeroLeads found 1 current-domain work email signal for Jessica Coplan. Compare company email patterns before reaching out.

Profile bio

About Jessica Coplan

Over 9 years of Customer Service Management, and Technical Support in the Information Technology Field.Extensive experience working admits people of different backgrounds and ages. Self-motivated individual that also works easily with or in groups. Well versed in multi-tasking tickets with projects all while providing high quality customer service. Strong communication skills with internal and external customers, along with excellent interpersonal relationships with coworkers.

Listed skills include Customer Service, Microsoft Office, Leadership, Microsoft Excel, and 13 others.

Current workplace

Jessica Coplan's current company

Company context helps verify the profile and gives searchers a useful next step.

Nelnet
Nelnet
Incident and Problem Manager
lincoln, nebraska, united states
Website
Employees
2279
AeroLeads page
11 roles · 11 years

Jessica Coplan work experience

A career timeline built from the work history available for this profile.

Incident And Problem Manager

Current
Jun 2022 - Present

Major Incident Manager

Major Incident Manager

Technology Services Product Specialist

Tacoma, Washington, United States

Nov 2020 - Jan 2022

Senior Technical Support Analyst

Lincoln, Nebraska Area

-Assist the network admin in the provisioning of technical, systems, and network support. -Support, monitor, and test/troubleshoot hardware and software applications. Install, configure, and manage workstations and peripherals. -Performs maintenance and support of servers, desktop pcs, hardware, and software as directed. -Assist in configuring/planning of.

Aug 2015 - Jan 2018

Technical Analyst

Lincoln, Nebraska Area

- Provide direct/remote support to employees in Lincoln/Omaha campuses covering laptops, desktops, printers, software, telephony, and networking. - Responsible for Active Directory administration of laptops, desktops, and users. - Maintained site wide equipment including imaging, deployment, warranty refresh and excess equipment removal.- Coordinate site.

2015 - Jan 2018

Service Desk Technical Support

- Responsible for providing telephone/email (primary), online, social media, and remote diagnostic technical support of desktops, portables, peripherals (e.g., printers, projectors, etc.) and software custom or off the shelf software (both industry and proprietary).- Provides first- or second-level support in the inbound or outbound contact center. Answers.

Mar 2013 - Feb 2015

Child Care Assistant

Kim'S Kids

sparking imagination by helping children discover new things each day; offering parents detailed daily reports outlining their child's day; assisting the lead teacher with snack time, arts and crafts and naptime; promoting good behavior by using the positive reinforcement method.

Aug 2011 - Mar 2013

Crew Member

ensuring freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock; greeting each customer with friendly eye contact; helping with preparation, set-up, and service for catering events; taking food orders and relaying orders to kitchens or serving counters.

Nov 2010 - Aug 2011
Team & coworkers

Colleagues at Nelnet

Other employees you can reach at nelnet.com. View company contacts for 2279 employees →

1 education record

Jessica Coplan education

FAQ

Frequently asked questions about Jessica Coplan

Quick answers generated from the profile data available on this page.

What company does Jessica Coplan work for?

Jessica Coplan works for Nelnet.

What is Jessica Coplan's role at Nelnet?

Jessica Coplan is listed as Incident and Problem Manager at Nelnet.

What is Jessica Coplan's email address?

AeroLeads has found 1 work email signal at @nelnet.com for Jessica Coplan at Nelnet.

Where is Jessica Coplan based?

Jessica Coplan is based in Greater Seattle Area, United States, United States while working with Nelnet.

What companies has Jessica Coplan worked for?

Jessica Coplan has worked for Nelnet, Ntt Data Services, Sound Physicians, Dell, and Kim'S Kids.

Who are Jessica Coplan's colleagues at Nelnet?

Jessica Coplan's colleagues at Nelnet include Karina Alvarez, Kyle Mantz, Todd Mcshay, Sanjaya Sumiarta, and Hilary Wilson.

How can I contact Jessica Coplan?

You can use AeroLeads to view verified contact signals for Jessica Coplan at Nelnet, including work email, phone, and LinkedIn data when available.

What schools did Jessica Coplan attend?

Jessica Coplan holds N\A, Computer Information Technology from Southeast Community College.

What skills is Jessica Coplan known for?

Jessica Coplan is listed with skills including Customer Service, Microsoft Office, Leadership, Microsoft Excel, Microsoft Word, Teamwork, Powerpoint, and Time Management.

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