Jeslyn Ho Email & Phone Number

Singapore

Singapore

Singapore, Singapore

• Achievements:
• Played a key role in conceptualizing and pushing through the vconstruction of ODF’s first 2 donwtownstore in Singapore and Colombo, Sri Lanka, for this newly started up Singapore-based Travel Retail Operator.
• Focused on spearheading and creating a technology fronted travel retail business
• Building core team for the company, including merchandising, operations, marketing, logistics key personnel
• Instrumental in selecting and building key business systemsResponsibilities:
• Develop functional strategies and plans in line with Company’s commercial objectives

Singapore

• Design and implement strategic growth plans through various distribution channels andpartnerships across the regions.
• Lead regional teams with a focus on driving operational excellence along with developing strategicinsights to fuel business growth.
• Lead the improvement and alignment of customer service channels including effectiveness of airportand city service counters across the regions.
• Lead and initiate travel events participation with the local teams to build sales pipelines and brandawareness.
• Conduct market competitive benchmarking especially those with airport presence/ airport counterson pricing and product offerings competitiveness.
• Partner cross-functional teams to improve and enforce processes and policies across regions andchannels.

Singapore

DFASS (Singapore) Pte Ltd:⬥ Expanding from 2 airlines account in 2006 to a high of 16 airline accounts, covering Singapore, Malaysia, Indonesia, Thailand, Vietnam, Hong Kong, Taiwan, China, Japan⬥ Successful takeover of various airlines inflight duty-free business either from in-house department or competitor/incumbent, from renew/revamp overall inflight.

Central Singapore

DFS Singapore (Pte) Ltd:⬥ Successfully expand the coordination between DFS and travel agents from 3 (in 2003) to over 10 (in 2006)⬥ Developed and successfully implement an agent commission program that saw closer link between DFS group and local travel agents to bring in PRC groups into Scotts Walk downtown store.⬥ Achieved over and above sales budget.

Singapore

P&O Travel (S) Pte Ltd:⬥ Organize and oversee Star Princess inaugural Gala Dinner and all activities during inaugural sailing⬥ Over and above sales budget/forecast for 2 consecutive years⬥ Manage sponsorship programs with Prestige magazine, Channel News Asia and The Straits Times (co-sponsorship with SA (UIC) Tours)⬥ Plan & oversee several product launches.

Central Singapore

World Duty Free Inflight (S) Pte. Ltd:⬥ Over and above the sales target for 2 consecutive financial years from 1998 to 2000, sales quota of US$2.7million and US$3 million respectively.⬥ Double listings on all major airlines such as China Airlines, EVA Airways and Singapore Airlines⬥ Oversee several Gift-With-Purchase (GWP) promotions on board both China.

Certificate, Sustainability Studies

Bacholer Of Science (Economics, Management), Economics, Marketing, Management, 2Nd Lower Honours

Diploma In Mass Communication

Gce A Levels, Arts & Social Science