Grow your Business.I'm a passionate outbound sales & marketing specialist focused on helping our clients to grow their prospect list, engage with potential leads and convert them to happy customers.At XAP 24/7 we use the best of humans & technology to drive performance for our clients.
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Travel Marketing Manager (Sales & Mice)Brandstory Asia Dec 2019 - May 2020RESPONSIBILITIES: • Prospect new business and follow up on bid, sales and closing agreement.• Active liaison between destination clients and stakeholders including hotels and attractions.• Manage relationships with travel agencies, airlines, media and government bureaus.• Conduct a variety of destination promotional and marketing activities.• Support directors/managers in delivering marketing solutions to clients.• Analyse market trends and intelligence to optimize target segments.• Plan, manage and execute a series of tourism events and projects.• Monitor and issue periodic reports on markets.• Design itinerary and conduct familiarization trips to destination. -
Assistant Tour ManagerSedunia Travel Services Dec 2016 - Dec 2019Penang, MalaysiaRESPONSIBILITIES:• Responsible for organizing, planning and conducting long distance expeditions, travel, and tours for groups or individuals. • Promoting and marketing the business, sometimes to new or niche markets.• Managing budgets and maintaining statistical and financial records• Selling travel products and tour packages• Sourcing products and destinations to meet consumer demands for bespoke travel and sustainable tourism.• Taking part in familiarization visits to new destinations to gather information on issues and amenities of interest to consumers.• Liaising with travel partners, including airlines and hotels, to manage bookings and schedules.• Dealing with customer enquiries and aiming to meet their expectations.• Overseeing the smooth, efficient running of the business.KEY SKILLS AND COMPETENCIES:• Being flexible and adaptable. • Having high attention to details. • Being able to work with a team. • Having good negotiation skills. • Being creative. • Having good communication skills. • Being able to solve problems. • Having IT skills. • Being punctual. • Having public relations skills. -
Meetings & Incentives ExecutiveDestination Asia Aug 2014 - Dec 2016Penang, MalaysiaResponsibilities:- Visiting MICE business clients- Understanding the Clients needs- Contacting Hotels & suppliers- Negotiating prices- Creating Quotation based on the requirements- Managing the operation and ground handling - Travel in case of overseas event- Handling Invoices- Survey the clients feed backSkills:- Presentable- Organized- Work under pressure- Travel to assist groups- Good command of English Language- Good user of Excel , word and power point- Ability to listen and understand the client needs- Creative -
Senior Assistant ManagerChina House Jun 2012 - Aug 2014153 & 155 Beach Street, 10300 Penang- Directed general restaurant operations, monitoring food quality and staffing requirements to ensure a positive dining experience for every guest.- Perform routine inspections of the restaurant premises to ensure that everything is up to standard.- Plans menus by consulting with chefs & owners; estimates food costs and profits; assisting to adjusts menus.- Manage catering and banquet operations onsite that includes weddings, private parties, and wine dinners.- Ensuring that all necessary health and operational license had been applied and paid for in time.- Responsible for managing opening register receipt counts and made bank deposits.- Compile and transmit various progress reports to owner and inform them of any issues that require their due consideration.- Purchasing stock, supplies and negotiating best prices with trade suppliers.- Assigned all staffs to various restaurant locations and duties to ensure that all the necessary tasks were carried out on time.- Organizing and supervising the shifts of service and cleaning staff.- Assist in recruiting, training, managing and developing a team.- Perform other duties as assigned by management.KEY SKILLS AND COMPETENCIES- Strong motivational and influential people skills.- Extensive and relevant knowledge of good food and wine.- Enthusiasm for creating delicious food and providing a great service.- An eye for detail and the ability to drive consistent brand standards.- Experience of managing people and driving business performance.- Experience of organising private functions including parties and weddings etc. -
Sales & Customer Service ExecutiveTravelbiz & Tours Sdn Bhd Mar 2011 - May 2012- Scheduling appointments, meeting existing customers in order to review products/services requires, and to determine other opportunities.- Effective planning to conduct sales presentations by meeting customers physically on daily basis.- Designing professional demonstrations or presentations of company products or services while on-site.- Liaising between the company and the customers for up-to-date condition on pricing, service and latest cruise, airlines (eg.SIA, MAS, AirAsia, Fireflies, etc.), leisure tours promotion.- Generating and developing non-member businesses account in order to increase revenue, through cold calling.- Continuously updating all customers on company products/services modifications, changes, and enhancements.- Enhancing up to date knowledge on new products, procedures, services and tools by attending departmental and training meetings.- Using marketing data to maximize sales effectiveness and efficiency by using relevant sales management tools.- Preparing reports for sales and marketing and maintaining expense accounts.- Performing updating and maintenance of accounts of customer including contact names and numbers for future sales.- Providing product quotes to customers as needed.- Ensuring follow-up after passing leads to managers with complete profile customer information, calls-to-action, sources, dates.- Knowledgeable of customer service inclusive of hotel reservations, ground transportation, information on local attractions and activities, and other information that provides valuable service to our customers- Complete various tasks and projects as assigned by Executive Management
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Account ManagerDell Nov 2008 - Mar 2011
Frequently Asked Questions about Jeslyn Ho
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Jeslyn Ho's current role is Digital Marketing Consultant at xap 24/7.
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