Jesper Dyjak

Jesper Dyjak Email and Phone Number

Service Desk Team Lead @ Banking Circle
Copenhagen, DK
Jesper Dyjak's Location
Copenhagen, Capital Region of Denmark, Denmark, Denmark
Jesper Dyjak's Contact Details

Jesper Dyjak work email

Jesper Dyjak personal email

n/a
About Jesper Dyjak

I am a creative and dedicated IT Manager with more than 15 years of experience. I have covered a wide range of responsibilities over the years. I have strong IT Service Management and IT Governance skills. I have a high focus in the intersection between business, technology and finance – always with “IT as a service” approach.I am structured and detail oriented but never lose focus on the big picture. I am recognized for thinking ‘out of the box’ and always looking for ways to standardize and improve processes.

Jesper Dyjak's Current Company Details
Banking Circle

Banking Circle

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Service Desk Team Lead
Copenhagen, DK
Website:
bankingcircle.com
Employees:
871
Jesper Dyjak Work Experience Details
  • Banking Circle
    Service Desk Team Lead
    Banking Circle
    Copenhagen, Dk
    View
  • Banking Circle
    Team Lead Servivice Delivery & Governance
    Banking Circle Oct 2022 - Present
    Luxembourg, Lu
    View
  • Banking Circle
    Deputy Head Of Engineering Operations
    Banking Circle Feb 2020 - Oct 2022
    Luxembourg, Lu
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  • Banking Circle
    It Process Manager
    Banking Circle Feb 2017 - Feb 2020
    Luxembourg, Lu
    View
  • Banking Circle
    It Process Manager
    Banking Circle Feb 2017 - Feb 2017
    Luxembourg, Lu
    View
  • Fih A/S
    Head Of It
    Fih A/S Jan 2015 - Nov 2016
    My responsabilities include among others• Managing contracts, vendors and hosting partners • Responsible for IT - Operations • Planning of, Initiating of and coordinating all IT-Projects• Change Management• Risk analysis• IT continuity plan• Service Desk (and outsourcing of)• IT budgeting and forecasting
  • Fih Erhvervsbank A/S
    Head Of It-Governance
    Fih Erhvervsbank A/S Sep 2009 - Jan 2015
    Responsible for all IT-Processes at FIH - mainly based on the IT Service Management processes as described in ITIL. • Change Management• Service Level Management• IT Security• Service Desk• IT - Architecture
  • Fih Erhvervsbank A/S
    Head Of It-Implementation
    Fih Erhvervsbank A/S Feb 2008 - Sep 2009
  • Fih Erhvervsbank A/S
    Project And Proces Manager
    Fih Erhvervsbank A/S Jan 2000 - Feb 2008
    Responsible for System Maintenance and Test ProcessCourses• 2002 IT Projektledelse 3 (NIVEAU)• 2002 IT Projektledelse 2 (NIVEAU)• 2001 IT Projektledelse 1 (NIVEAU)• 2000 Small Talk (Aston CRM Solutions)• 2000 Crystal Report (Aston CRM Solutions)
  • Fih Erhvervsbank A/S
    System Analyst
    Fih Erhvervsbank A/S Dec 1997 - Jan 2000
    Worked for the IT department as a system analyst, data modeler, system architect. Primarely working on database applications using Oracle tools such as Forms, Reports and Designer.
  • Gea Group
    System Analyst - Oracle Developer
    Gea Group 1990 - 1997
    Düsseldorf, Nordrhein-Westfalen, De
    Worked for the IT department as a system analyst, data modeler, system architect and project manager. Primarely working on database applications using Oracle tools such as Forms, Reports and Case designer.Among Others designing and developing Oracle applications for• Handling parts lists for large scale plants• Calculations of sales prices on large scale plants• Distribution of magazines• IT assets
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Jesper Dyjak Skills

Business Analysis It Strategy Project Portfolio Management Itil Process Improvement It Service Management Governance Change Management It Outsourcing Scrum It Management Business Process Requirements Analysis Software Project Management It Operations Banking Outsourcing Business Process Improvement

Jesper Dyjak Education Details

  • Københavns Universitet - University Of Copenhagen
    Københavns Universitet - University Of Copenhagen
    Mathematics And Computer Science
  • Skt. Jørgens Gymnasium
    Skt. Jørgens Gymnasium
    Mathematical Physics
  • Niels Ebbesens Vej Skole
    Niels Ebbesens Vej Skole

Frequently Asked Questions about Jesper Dyjak

What company does Jesper Dyjak work for?

Jesper Dyjak works for Banking Circle

What is Jesper Dyjak's role at the current company?

Jesper Dyjak's current role is Service Desk Team Lead.

What is Jesper Dyjak's email address?

Jesper Dyjak's email address is jdy@fih.dk

What schools did Jesper Dyjak attend?

Jesper Dyjak attended Københavns Universitet - University Of Copenhagen, Skt. Jørgens Gymnasium, Niels Ebbesens Vej Skole.

What skills is Jesper Dyjak known for?

Jesper Dyjak has skills like Business Analysis, It Strategy, Project Portfolio Management, Itil, Process Improvement, It Service Management, Governance, Change Management, It Outsourcing, Scrum, It Management, Business Process.

Who are Jesper Dyjak's colleagues?

Jesper Dyjak's colleagues are Jonas Kudsk, Hanna Laitinmäki, Osama Ali, Ulrich Freiberg, Nilesh Chopadkar, Chris S., Ruben Menke.

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