Jesper Grenaa Eilertsen Email & Phone Number

Copenhagen, Capital Region, Denmark

• Responsible for core Schedule and Punch Clock products
• Translating direct user feedback into valuable product features
• Adapting our product to enter new markets
• Improving scalability and performance

Copenhagen Area, Denmark

• Product management
• Partner on-boarding
• Release management
• Training
• QA management
• Project management

Copenhagen, Denmark

• Project management
• Product management
• Partner on-boarding
• QA management
• Release management
• Training and Education

Copenhagen, Denmark

• Project management of internal as well as directly customer related projects for improving mono's platform for building and managing online presence for small and medium sized businesses
• Implementation of new software processes for planning, development, test and release, to improve predictability & quality, and to help sustain a joyful working environment
• Central point of communication with customers, management, developers & stakeholders
• Participation in the whole software lifecycle from idea generation, product and usability refinement, implementation, test, release, monitoring, support and further improvements

Copenhagen Area, Denmark

• Project Management of large software solutions built on Sitecore and Umbraco CMS for a broad spectrum of customers, e.g.: Pharmaceutical, IT, Tourism, Engineering, Food, Churches & Labor Unions
• Budget control (up to 1 mio DKK)
• Scrum Product Owner working with in-house and offshore development teams
• Central point of communication with customers, management, developers, stakeholders

• Daily coordination of in-house and offshore team of developers
• Creating new workflow to ensure quick and effective issue handling
• Strengthening processes to improve quality and customer feedback loop
• On basis of learnings with the team, creating a developer handbook

• Maintenance and support of www.dgs.dk and startup of new implementations by defining requirements (user stories) etc.
• Documentation and handover of system architecture, processes, functions and products regarding www.dgs.dk for the new owners Eniro Danmark A/S

• Online Programme Management, part of international Agile SCRUM team as Product Owner
• Responsible for driving quality software development on www.degulesider.dk and related systems and applications.
• Managing a dedicated team of skilled specialists working to define, refine and serve business needs.
• Handling communcation flows an all levels and internationally - between colleagues, geographically dispersed development teams, management, customers, users and external vendors
• Liaison between business and technology, taking ideas to implementation.

• Release planning and rollout for Denmark's 8th largest website www.degulesider.dk and mobile directory service applications - Agile (Scrum), Certified ScrumMaster (CSM) and Product Owner (CSPO) - Requirements reviews.
• Software test planning, people management and test execution - Business Acceptance tests, Critical Acceptance tests, Sanity checks, Regression tests etc.
• Managing internal and external resources
• Project management - Test design optimization - risk based and designed for an Agile software development approach

• Quality assurance of telecommunications billing software
• Responsibility of large software releases
• Planning of test phases of software releases, working with technical requirements, writing test cases, managing QA resources
• Execution of tests and reporting internally and to customer
• On site customer support doing installation and initial testing
• Evaluation and enhancements to the whole release cycle

Copenhagen, Denmark

• Calling a broad spectrum of the Danish population and getting them to participate in focus groups, often times regarding controversial subjects
• Result oriented work, communicative skills, working under pressure in a competitive environment

• Delivering the daily mail to citizens of Copenhagen.
• Teamwork (often working with a new team every day).
• Efficiency, responsibility towards the team, polite customer service even in stressed situations.

• Running photo lab (developing and printing pictures, maintaining machines etc.).
• Refining and optimizing work processes, planning, overview, customer service.
• Enhancing quality of the product as well as customer experience.

• Timely and accurate preparation of merchandise to be shipped to stores by receiving, moving and stocking warehouse goods.
• Handling of logistic processes, accuracy, commitment, team work.

Cand.It, Digital Design And Communication

Courses: • User Centered Design • Persuasive Design • Usability • Target Group Analysis • Conceptual Development of Multimedia Productions.

Certified Scrum Product Owner (Cspo), Agile (Scrum)

Certified Scrummaster (Csm), Agile (Scrum)

Sitecore Dms 1.0 Certified Marketer (Dmc)

Istqb Foundation Certificate In Software Testing

Bachelor, Library And Information Science

Courses: • Organization of Knowledge • Information Retrieval • Research Methodology • Organizations & Economy • Verticals Main Projects.

One Semester As A Graduate Student, Library And Information Science

Courses: • Management for Information Professionals • Information use for Organizational Effectiveness • International Perspectives Study.

System Administrator, It System Administration

• Microsoft Windows 2000 server: Microsoft Certified Professional (MCP) • Microsoft Windows 2000 Professional: Microsoft Certified.

Photography

• Photography • Spirituality • Personal Development

Mathematical Graduate