I have worked with IT since 1992 as a developer, consultant, buyer and IT supporter. My main motivation for work is interacting with my users and my colleagues and the joy of aspiring to be a daily hero.Latest work Experience: 2010-2020 ServiceDesk specialist at Micro Matic A/S, Holkebjergvej 48, 5250 Odense SV Responsibilities: • Operation and Support of Windows in HyperV and Nutanix environments.• Operation of Axapta, 2.5 3.0 4.0 and 2009• Responsible for telephony and UC• Support of Autocad and Solidworks• Support of Adobe Creative Suite• Support and service of various production systems• Support for users globally. Configuration of PC, Printers, Network and Mobile Phones • Support of mac and Linux• Preparation of user guides. Security. • Managing users in AD and Exchange• Building help desk system• TeachingEducation: • IT Assistant (1988), Tietgenskolen Odense • Continuously updating via courses: Office365 administration, E.G. Nutanix administration, Win10 advanced administration. Language proficiency:• Danish: Native language.• English: Fluent conversation and writing at negotiation level.• German: I read and understand German and can support German users.