John Espiritu Email & Phone Number

South San Francisco, CA, US

Brooklyn, New York, US

• Oversee the end-to-end learner experience for 10+ cohorts and 200+ learners in total, driving exceptional learner satisfaction and graduation rates
• Act as a strategic consultant and point of escalation to troubleshoot course & technical content-related queries needs for instructors, teaching assistants and learners.
• Manage and track information across multiple platforms to monitor and report on success and noteworthy themes related to NPS, retention, and instructor hours
• Meet with learners 1 on 1 to discuss concerns or feedback on their experience
• Liaise with the enrollment and curriculum teams to assure learner expectations are clear and any adjustments needed during onboarding are proactively communicated

Brooklyn, New York, US

• Oversee day-to-day activities of several bootcamp cohorts to ensure delivery on brand promise of an exceptional learning experience
• Act as strategic consultant and first line of defense to troubleshoot course & technical content related queries or clarification needs for instructors and students
• Manage and track information across multiple platforms to monitor and report on success and noteworthy themes related to retention, employee time and more
• Serve as point person and lead for cohort instructional team as well as strategically gather and analyze feedback from instructional team members and students to drive continuous improvement of the learning experience
• Liaise with cross functional departments to innovate on process and policy, escalate concerns and roadblocks and ideate on proactive solutions

Brooklyn, New York, US

• Provide instructional support to a group of bootcamp students within assigned cohort while maintaining a positive, professional and inclusive learning environment
• Manage regular communication with students to align on progress, expectations, celebrate milestones, and address concern areas
• Leverage cybersecurity tech tools and instructional best practices to engage learners
• Serve as ambassador for Fullstack Academy by exhibiting professionalism with an ethical and empathetic approach

Brooklyn, New York, US

• Six-month immersive program designed to train in advanced red team/blue team skills and use of security tools including Kali Linux, Linux CLI, CTF exercises, VM Virtual Box, Python Scripting, Splunk, Wireshark, Nmap.
• Practiced offensive techniques and how to mitigate these threats using industry blue team tools to align with cybersecurity frameworks such as NIST, ISO-27001 and MITRE ATT&CK
• Wrote and modified rules for IPS, IDS such as Snort and ACLs for firewalls/routers based on parameters provided
• Used packet capture tools such as Wireshark and TCPDump to investigate traffic for IOCs (Indicators of Compromise)
• Executed basic incident response procedures and gained familiarity with forensics tools, PCI-DSS and FISMA
• Performed simulated threat hunting by analyzing logs in the SIEM Splunk

United States, US

• Guided 10+ employees in implementing the rules and regulations for providing compliance-auditing services for employee-benefit plans that developed these employees to perform audits independently
• Conducted 100+ on-site and computerized audits annually which included coordinating with employers to ensure these time sensitive audits were completed with minimal billing hours for our clients
• Prepared auditing reports based on analytical reviews of financial documentation, communicated the results with both clients and senior management and provided solutions for any audit issues
• Collaborated with senior management on 30+ special audits detecting contract fraud resulting in the development of financial statements for delinquencies
• Attained senior level within the first 3 years of employment with the firm

United States, US

United States, US

GB

• Manage and internal and external team of 50+ employees in data entry group to ensure flawless accuracy
• Compile and present weekly reports showcasing data analysis and cost efficiencies to upper management team
• Proactively established constant communication with inter-departmental teams to develop efficient working relationships

South San Francisco, US

• Taught basketball basics to 3rd-5th and 8th grade students for local Parks and Recreation department to provide enriching after-school programming
• Motivated students to work as a cohesive, organized team
• Identified individual student needs and served as positive role model

Monrovia, California, US

• Engaged in all aspects of store operations, including customer service, product receiving, display building and stocking
• Enforced company principle of making sure that customers have a "truly terrific shopping adventure"

Cybersecurity

Bachelor Of Science - Bs, Game And Simulation Programming