Jess Ashworth Email & Phone Number

Barcelona, Ct, Es

Barcelona Area, Spain

- Wrote clear, concise, and useful UI content, notifications, and transactional emails (to name a few!).- Collaborated with designers, researchers, product managers, developers, and data analysts at every stage of the process to create simple (yet memorable) user experiences.- Connected the dots between different parts of the product and find solutions that create a cohesive overall experience.- Defined, maintained, and evolved language standards and patterns to champion consistency in TravelPerk's voice.- Supported multiple squads across the product and engineering function with their content design needs.- Coordinated the localization process to ensure high-quality content across 5 locales.

Barcelona Area, Spain

- Wrote the right words for all new features, in-app messages, empty states, buttons, notifications, tooltips, etc.- Collaborated with other team members, such as product designers and product managers, regarding feature design, implementation and rollout.- Communicated product feature releases to users and via press releases.- Established Lodgify product voice and tone and encouraged alignment across the user experience.- Defined and continuously improved the UX writing process with other stakeholders.- Acted as the point of contact for UX writing queries.- Coordinated localizations of UI copy in five languages.

Barcelona Area, Spain

- Planned and executed the Lodgify editorial strategy for all English-speaking markets. - Coordinated and approved editorial strategies for Spanish, French, German and Italian markets.- Managed a team of freelance and intern content writers for international markets: prepared their briefs, oversaw schedules and ensured deadlines were met.- Optimised conversion across the Lodgify blog and marketing website.- Created and maintained the voice and tone style guide.- Responsible for on-page SEO, organic link-building initiatives and preparation of keyword research.- Generated leads through content strategy, including downloadable content and the use of pop-ups.- Nurtured leads through email marketing and automatic workflows via HubSpot.- Built relationships and guest blogging partnerships with relevant brands in the industry.- Reported on content conversions and analyse performance for continual testing and improvement.- Identified opportunities for company appearances in other media such as TV (feature in Netflix "Stay Here") and podcasts.

London, United Kingdom

- Worked independently as part of the wider Content Team, with tight weekly deadlines and daily editing and writing targets.- Wrote compelling and engaging content for the Student.com blog, which covers topics ranging from inspirational travel content to detailed instructional pieces for international students.- Constructed and executed detailed channel plans for social media strategies, including publication across Facebook, Twitter and LinkedIn.- Generated new, creative ideas daily for articles and infographics and pitched them at weekly meetings. - Analysed the blog traffic statistics of published articles and reviewed them against the wider content strategy. - Managed a team of 10+ freelance writers/editors and was responsible for preparing briefs, assignment submissions and general ongoing communication and feedback.

Brighton, United Kingdom

After finishing my studies and having excelled in my previous role as Student Administrative Assistant, this full-time position was offered to me on a rolling basis. The role involved providing administrative support to the Placements and Work Experience team in their delivery and development of the CEC placements and work experience service. Daily tasks included:- Ongoing communication with students and employers to ensure all documents and data were up-to-date- Sending weekly newsletters to placement students via MailChimp- Managing databases and reports using the department’s IT system CareerHub- Managing and responding to feedback from employers and students regarding their experiences.

Brighton, United Kingdom

My primary role was completing highly accurate data entry and inputting jobs to the university Careers & Employability Centre database. I was heavily involved in the changeover from the old university database system to a new online portal called CareerHub. I used my research skills to find relevant jobs to advertise to Sussex students and graduates and I actively participated in numerous events geared around enhancing career opportunities for Sussex students, such as the Sussex Graduate Internship Scheme 2014 and two Careers Fairs held in conjunction with the University of Brighton at the AMEX Stadium in 2012 and 2014. I was also a key player in telephoning Sussex graduates and finalists to conduct surveys about their employment status and plans upon graduation as part of DLHE and pre-DLHE activities.

Brighton, United Kingdom

General involvement in the smooth running of open and admissions days at the University including registering students, giving accommodation tours, giving campus tours and answering questions about anything university-related from prospective students and their parents. Also through this role I was recruited to work in the Admissions office for the clearing process in August, which entailed answering a high volume of calls, working competently with the database to see status of applicants, inputting data and responding to queries efficiently.

Bristol, United Kingdom

This role included general involvement in all areas of the store’s day to day running including promotional event changes, monthly events, maintaining store standards and the replenishment of stock; Creating and maintaining a very high level of customer service and product knowledge; Using personality and passion to build rapport to persuade new customers and encourage regular customers; Core responsibility for the make-up department of the store. Working with KPIs, budgets and targets alongside the managers on a daily, weekly and monthly basis to specifically monitor the sales of make-up in order to achieve results; Responsible for the organisation of the store’s make-up diary: booking and carrying out makeovers; Product and offer promotion within store and online using Social Media such as Facebook; Working with other businesses and organizations to promote networking such as involvement in two Fairtrade fashion shows as make-up artist and multiple discount evenings.

Bachelor Of Arts (Ba), Art History And Spanish, First Class Honours

Activities and Societies: Spanish Language Society, Art Society

A Levels, Spanish, English Language, Fine Art, Mathematics, Aaab

Activities and Societies: Spanish Exchange, Backwell School Sixth Form Production

Gcses, 7 A*, 5 A, 2 B