Jess Cabrera Email & Phone Number

Design different trendy collections for a variety of retailers. These collections include different demographics from kids to men and juniors. All of these while we manage different brands as is required.

Identified trends and techniques with continuous research of fashion landscape.Prepared precise product specifications by creating prototypes and sketches.Revised projects throughout design process to meet specific customer standards.Examined sample garments on and off models, modified designs to achieve desired effects.

San Salvador, El Salvador

- Responded to telephone inquiries and complaints following standard operating procedures.- Utilized automated systems to log and retrieve call information.- Addressed customers courteously using suitable methods and problem-solving skills.- Investigated and researched issues to determine root causes and appropriate resolution methods.- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.- Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts.- Developed strong customer relationships and loyalty through effective communication.- Updated and maintained database with accurate customer information and timely data entry.- Processed orders, returns, and exchanges in an accurate and efficient manner.

San Salvador, El Salvador

Identified trends and techniques with continuous research of the fashion landscape.Indicated exact material requirements to verify design feasibility.Planned and proposed concepts by developing detailed layouts and sketches.Developed designs marketed to and aligned with clients' tastes and preferences.Revised projects throughout the design process to meet specific customer standards.Selected materials and production techniques to be used for products.

San Salvador, San Salvador, El Salvador

Handpicked ideal fabrics for enhancing each product's visual and structural appeal.Involved in drawing and cutting patterns and constructing samples and finished garments.Determined prices for styles.Selected materials and production techniques to be used for products.Tested fabrics or oversaw testing, enabling creation of garment care labels.

Santa Ana, El Salvador

Agente del área Textil, encargada de distribuir y asesorar a los consumidores sobre las opciones mas convenientes para ellos.