Jess Doolan Email & Phone Number

As a dynamic operational leader with over 12 years of experience in the EdTech industry, I am passionate about driving efficiency, fostering growth, and creating environments where teams and organizations can thrive. Throughout my career I have developed a reputation for being a people-centric leader who is committed to continuous improvement, innovative problem-solving, and delivering exceptional customer experiences.What drives me is a deep commitment to creating a culture of growth, appreciation, and community, while also pushing the boundaries of operational excellence. I believe in fostering trust, encouraging feedback, and cultivating environments where innovation can thrive. Whether leading teams, managing key client accounts, or driving technology integrations, I aim to deliver results that are sustainable and impactful.In addition to my leadership experience, I bring a strong foundation in project management, data analysis, and quality assurance and experience with diverse tools and platforms such as JIRA, Smartsheets, Asana, ClickUp, Salesforce, Canvas, and Moodle to name a few. I am a lifelong learner, continuously refining my skills to stay ahead of emerging trends and technologies. I love diving into new problems to solve. I’m a recovering perfectionist so I remind myself almost daily that perfection truly is the enemy of good. In my former life I worked as a professional opera singer across the US and Europe, so I am very comfortable in public speaking and sometimes break into song without prompting. Last, but certainly not least - I’m a mom to a very active toddler who keeps me laughing and inspired to do and be better.

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  Manhattan School Of Music

  Bachelor'S Degree