Jess Dunphy Email and Phone Number
I am a dedicated and adaptable professional with extensive experience in Travel Management and Administration. Skilled in coordinating with a focus on attention to detail, time management and stakeholder relationships. I thrive working in a team environment; achieving goals and delivering projects with enthusiasm and professionalism.
Corporate Travel Management (Ctm) Au/Nz
View- Website:
- travelctm.com
- Employees:
- 712
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Internal Travel Manager AnzCorporate Travel Management (Ctm) Au/NzBrisbane, Qld, Au -
Corporate Travel ConsultantCorporate Travel Management (Ctm) Au/Nz Oct 2024 - PresentBrisbane, Queensland, Australia -
Business AdministratorLdg Landscape Architecture Feb 2024 - Oct 2024Miami, Queensland, AustraliaProviding administrative & office support to the business & Director including:- Admin & Office Management: Overseeing day-to-day office operations, implementing administrative processes, support to the CEO & Senior Staff, Project Reporting.- HR & Culture: Managing HR & Payroll functions, employee onboarding, payroll processing, handling sensitive information, managing team social calendar & good culture within the office.- Financial Management: Reporting, Accounts Payable & Receivable, Invoicing, EOFY Accounting, BAS, Xero. -
Travel OfficerSouthern Cross University Sep 2022 - Dec 2023Coolangatta, Queensland, AustraliaManaging & Co-ordinating travel logistics for the university faculty, staff and research teams.- Travel Logistics: I play a crucial role in ensuring that travel plans are executed seamlessly and efficiently. This involves booking flights, accommodations, and transportation for travellers, including executive staff, complex itineraries, groups and event travel.- Financial Management: Expense and invoice reconciliation.- Following and upholding internal university approval processes.- Communication: Providing a high level of customer service with both internal and external stakeholders such as university staff, travel management company and third party suppliers such as hotels, airlines and transport companies.- Demonstrating high level of attention to detail, time management, technical skills with learning and handling multiple software systems, organisation and co-ordination, and administration skills. -
E-Commerce & Retail AssistantBalter Brewing Company May 2022 - Sep 2022Currumbin Waters, Queensland, AustraliaWorking in the dedicated merchandise store for the brewery, providing engaging customer service, pick & packing online orders, maintaining stockroom, visual merchandising, stock take ect. -
Administration & Property Co-OrdinatorNuve Escapes Aug 2021 - Mar 2022Currumbin, Queensland, AustraliaGeneral administration & management of the holiday home sector of the business.- High level of communication in person, over the phone and online with various stakeholders such as property owners, guests, cleaning & maintenance teams. Providing clear and professional communication while addressing concerns and resolving conflicts.- Accounting & financial management: daily banking, balancing accounts, taking payments, processing refunds, monthly account reconciliation & analysing financial data.- Customer service: ensuring I am responsive, approachable, and able to resolve issues promptly.- Problem-Solving: I have excellent problem-solving skills to handle unexpected situations, such as resolving guest disputes, addressing maintenance emergencies, and handling property-related issues.- Sales & Marketing: Onboarding of new properties, liaising with owners, negotiating rates and commission, social media management, ensuring properties are exposed to several outlets such as Airbnb, Booking.com ect.- Demonstrating high level of attention to detail, technical skills with learning and handling multiple software systems, organisation and co-ordination, and administration skills. -
Corporate Travel ConsultantCt Connections Jun 2019 - Aug 2021Brisbane, AustraliaManaging & co-ordinating international and domestic travel for multiple corporate clients such as Triathlon Australia, DGR Global and several smaller companies. Demonstrating high level of attention to detail, project management, stakeholder relations and problem solving. -
Corporate Travel ConsultantCorporate Travel Management Au/Nz Jan 2012 - Jun 2019Brisbane, AustraliaManaging & co-ordinating international and domestic travel for multiple corporate and VIP clients such as Specsavers, Origin Energy, Landmark and many smaller companies. Demonstrating high level of attention to detail, project management, stakeholder relations and problem solving. -
Administrative AssistantAccrue Financial Group Oct 2010 - Jan 2012Geebung, Brisbane
Jess Dunphy Education Details
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Certificate Iii In Tourism -
Ferny Grove State High SchoolHigh School
Frequently Asked Questions about Jess Dunphy
What company does Jess Dunphy work for?
Jess Dunphy works for Corporate Travel Management (Ctm) Au/nz
What is Jess Dunphy's role at the current company?
Jess Dunphy's current role is Internal Travel Manager ANZ.
What schools did Jess Dunphy attend?
Jess Dunphy attended Tafe Queensland, Ferny Grove State High School.
Who are Jess Dunphy's colleagues?
Jess Dunphy's colleagues are Elizabeth Tuimanono, Peter Wiseman, Terry Donovan, Siobhan Furst, Mellyana Susilo, Karen Mcgilvray, Alyssa Marie Aquino.
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Jess Dunphy
Halifax, Ns
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