Jess Dunphy

Jess Dunphy Email and Phone Number

Internal Travel Manager ANZ @ Corporate Travel Management (CTM) AU/NZ
Brisbane, QLD, AU
Jess Dunphy's Location
Gold Coast, Queensland, Australia, Australia
About Jess Dunphy

I am a dedicated and adaptable professional with extensive experience in Travel Management and Administration. Skilled in coordinating with a focus on attention to detail, time management and stakeholder relationships. I thrive working in a team environment; achieving goals and delivering projects with enthusiasm and professionalism.

Jess Dunphy's Current Company Details
Corporate Travel Management (CTM) AU/NZ

Corporate Travel Management (Ctm) Au/Nz

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Internal Travel Manager ANZ
Brisbane, QLD, AU
Website:
travelctm.com
Employees:
712
Jess Dunphy Work Experience Details
  • Corporate Travel Management (Ctm) Au/Nz
    Internal Travel Manager Anz
    Corporate Travel Management (Ctm) Au/Nz
    Brisbane, Qld, Au
  • Corporate Travel Management (Ctm) Au/Nz
    Corporate Travel Consultant
    Corporate Travel Management (Ctm) Au/Nz Oct 2024 - Present
    Brisbane, Queensland, Australia
  • Ldg Landscape Architecture
    Business Administrator
    Ldg Landscape Architecture Feb 2024 - Oct 2024
    Miami, Queensland, Australia
    Providing administrative & office support to the business & Director including:- Admin & Office Management: Overseeing day-to-day office operations, implementing administrative processes, support to the CEO & Senior Staff, Project Reporting.- HR & Culture: Managing HR & Payroll functions, employee onboarding, payroll processing, handling sensitive information, managing team social calendar & good culture within the office.- Financial Management: Reporting, Accounts Payable & Receivable, Invoicing, EOFY Accounting, BAS, Xero.
  • Southern Cross University
    Travel Officer
    Southern Cross University Sep 2022 - Dec 2023
    Coolangatta, Queensland, Australia
    Managing & Co-ordinating travel logistics for the university faculty, staff and research teams.- Travel Logistics: I play a crucial role in ensuring that travel plans are executed seamlessly and efficiently. This involves booking flights, accommodations, and transportation for travellers, including executive staff, complex itineraries, groups and event travel.- Financial Management: Expense and invoice reconciliation.- Following and upholding internal university approval processes.- Communication: Providing a high level of customer service with both internal and external stakeholders such as university staff, travel management company and third party suppliers such as hotels, airlines and transport companies.- Demonstrating high level of attention to detail, time management, technical skills with learning and handling multiple software systems, organisation and co-ordination, and administration skills.
  • Balter Brewing Company
    E-Commerce & Retail Assistant
    Balter Brewing Company May 2022 - Sep 2022
    Currumbin Waters, Queensland, Australia
    Working in the dedicated merchandise store for the brewery, providing engaging customer service, pick & packing online orders, maintaining stockroom, visual merchandising, stock take ect.
  • Nuve Escapes
    Administration & Property Co-Ordinator
    Nuve Escapes Aug 2021 - Mar 2022
    Currumbin, Queensland, Australia
    General administration & management of the holiday home sector of the business.- High level of communication in person, over the phone and online with various stakeholders such as property owners, guests, cleaning & maintenance teams. Providing clear and professional communication while addressing concerns and resolving conflicts.- Accounting & financial management: daily banking, balancing accounts, taking payments, processing refunds, monthly account reconciliation & analysing financial data.- Customer service: ensuring I am responsive, approachable, and able to resolve issues promptly.- Problem-Solving: I have excellent problem-solving skills to handle unexpected situations, such as resolving guest disputes, addressing maintenance emergencies, and handling property-related issues.- Sales & Marketing: Onboarding of new properties, liaising with owners, negotiating rates and commission, social media management, ensuring properties are exposed to several outlets such as Airbnb, Booking.com ect.- Demonstrating high level of attention to detail, technical skills with learning and handling multiple software systems, organisation and co-ordination, and administration skills.
  • Ct Connections
    Corporate Travel Consultant
    Ct Connections Jun 2019 - Aug 2021
    Brisbane, Australia
    Managing & co-ordinating international and domestic travel for multiple corporate clients such as Triathlon Australia, DGR Global and several smaller companies. Demonstrating high level of attention to detail, project management, stakeholder relations and problem solving.
  • Corporate Travel Management Au/Nz
    Corporate Travel Consultant
    Corporate Travel Management Au/Nz Jan 2012 - Jun 2019
    Brisbane, Australia
    Managing & co-ordinating international and domestic travel for multiple corporate and VIP clients such as Specsavers, Origin Energy, Landmark and many smaller companies. Demonstrating high level of attention to detail, project management, stakeholder relations and problem solving.
  • Accrue Financial Group
    Administrative Assistant
    Accrue Financial Group Oct 2010 - Jan 2012
    Geebung, Brisbane

Jess Dunphy Education Details

Frequently Asked Questions about Jess Dunphy

What company does Jess Dunphy work for?

Jess Dunphy works for Corporate Travel Management (Ctm) Au/nz

What is Jess Dunphy's role at the current company?

Jess Dunphy's current role is Internal Travel Manager ANZ.

What schools did Jess Dunphy attend?

Jess Dunphy attended Tafe Queensland, Ferny Grove State High School.

Who are Jess Dunphy's colleagues?

Jess Dunphy's colleagues are Elizabeth Tuimanono, Peter Wiseman, Terry Donovan, Siobhan Furst, Mellyana Susilo, Karen Mcgilvray, Alyssa Marie Aquino.

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