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Jess Harvey (Née Scott) is listed as Learning Facilitator at Ministry for Primary Industries (MPI), a with 2091 employees, based in Wellington, New Zealand. AeroLeads shows a matched LinkedIn profile for Jess Harvey (Née Scott).
Jess Harvey (Née Scott) previously worked as Leadership Customer Excellence Coach at Bank Of New Zealand and Enablement Partner at Bank Of New Zealand. Jess Harvey (Née Scott) studied at Kapiti College.
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Making a positive, lasting impact by providing advice and support to coach and empower others is what drives me.For the last 2 years have been energised coaching 70+ senior leaders. Fundamental to success was my strength in building and maintaining strong relationships. Building trust quickly, growing and developing capabilities, coaching and supporting senior leaders on their understanding, embedding and practical application of fundamental leadership tools and practices. Elevating leaders and teams skills so they can deliver sustained success while developing and growing their people through facilitation of workshops and training, 1:1 & group coaching, follow up and wrap around support - enabling world standard leadership.The Results: Leaders understanding, embedding and practical application of the leadership program tools and practices were greatly improved. Teams saw an increase in engagement measures while delivering on goals, at pace. Curious with tenacious resilience and grit to lead projects through to completion. Powered by engaging with individuals to support, coach, motivate, develop and enable. I’m looking to take an obsession for making a positive, sustainable impact combined with a high growth mindset on to the next step. I am ready for my next challenge.
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Wellington, Wellington Region, New Zealand
Part of the Learning and Development team at MPI supporting development, design and delivery of learning across the Ministry. Virtual and face to face facilitation, stakeholder engagement, delivering learning needs.
Wellington, Wellington Region, New Zealand
Capability development coaching and supporting senior leaders on their understanding, embedding and practical application of fundamental leadership tools and practices. Elevating leaders and teams skills so they can deliver sustained success while developing and growing their people. Facilitating workshops and training, 1:1 coaching, follow up and wrap around support.
Wellington, Wellington Region, New Zealand
• Connection between Customer Insights team and front-line senior leaders to deliver new Voice of Customer (VOC) reporting to enable improvement of VOC results through tangible actions• Delivered an aligned program utilising reporting to deliver to BNZ plan focused on understanding actions to lift results• Lead proactive customer contact program as Covid support from ideation to 7 full time teams from lead delivery, induction/training through to reporting• Supporting multiple business units and Change teams to deliver change and support front-line leaders with a customer lens
Wellington, Wellington Region, New Zealand
• Voice of Customer support, connecting Customer Insights team with frontline leaders, enabling successful delivery of new Voice of Customer platform for Branch network. • Planning, creating and delivering focused customer conversation training programme including developing sessions, facilitating and guiding leaders to facilitate to others• Implementation lead on Retention Sprints (Agile)
Wellington, Wellington Region, New Zealand
- Building reporting to collate Net Promoter Score/NPS (Voice of customer Survey) results along with progress- Gaining insight of trends and impacts- Coaching and supporting Team Leaders to lift NPS Performance
Wellington, Wellington Region, New Zealand
Supporting the Online Home Loan team - Generating lending documents- Following up with customers on behalf of Banking Advisors regarding deals, negotiating, touching base around applications- Completing sales on behalf of Banking Advisors including but not limited to general insurance, life insurance, accounts- Meeting team expectations as well as customer's and managing time accordingly- Completing the team's survey (Net Promoter Score (NPS)) calls
Wellington, Wellington Region, New Zealand
Home Loan advisor working in the contact center and supporting the Online Home Loan team- Consistently strong customer service through excellent conversations- Making sure each customer has the right products and services to meet their needs- Achieve sales and quality targets with high levels of customer satisfaction- A wide range of product knowledge across BNZ- Update internal sharepoint to refine a total of 369 customers when first entering the role- Aiding the Online Home Loan team with documents, managing customer relationships and general assistance
Wellington, Wellington Region, New Zealand
Frontline role in the contact center, supporting customers with their queries and looking to understand and support with any additional needs- Consistently strong customer service through excellent conversations- Making sure each customer has the right products that are available- Achieve sales and quality targets with high levels of customer satisfaction - A wide range of product knowledge across the bank
Other employees you can reach at mpi.govt.nz. View company contacts for 2091 employees →
Amita Douglas
Colleague at Ministry For Primary Industries (Mpi)New Zealand
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Jeane Nicolas, Ert
Colleague at Ministry For Primary Industries (Mpi)New Zealand
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Alastair Cole
Colleague at Ministry For Primary Industries (Mpi)New Zealand
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Natalie Wilson
Colleague at Ministry For Primary Industries (Mpi)Wellington, New Zealand
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Claire Hill
Colleague at Ministry For Primary Industries (Mpi)Wellington, New Zealand
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Paulo Hartung
Colleague at Ministry For Primary Industries (Mpi)Auckland, New Zealand
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Nicholas Hay
Colleague at Ministry For Primary Industries (Mpi)New Zealand
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Chris Metwell
Colleague at Ministry For Primary Industries (Mpi)Wellington, New Zealand
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Catherine Alder
Colleague at Ministry For Primary Industries (Mpi)Wellington, New Zealand
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Maria Gracie
Colleague at Ministry For Primary Industries (Mpi)Wellington, New Zealand
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Quick answers generated from the profile data available on this page.
Jess Harvey (Née Scott) works for Ministry for Primary Industries (MPI).
Jess Harvey (Née Scott) is listed as Learning Facilitator at Ministry for Primary Industries (MPI).
Jess Harvey (Née Scott) is based in Wellington, New Zealand while working with Ministry for Primary Industries (MPI).
Jess Harvey (Née Scott) has worked for Ministry For Primary Industries (Mpi) and Bank Of New Zealand.
Jess Harvey (Née Scott)'s colleagues at Ministry for Primary Industries (MPI) include Amita Douglas, Jeane Nicolas, Ert, Alastair Cole, Natalie Wilson, and Claire Hill.
You can use AeroLeads to view verified contact signals for Jess Harvey (Née Scott) at Ministry for Primary Industries (MPI), including work email, phone, and LinkedIn data when available.
Jess Harvey (Née Scott) studied at Kapiti College.
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