Jesse Herron

Jesse Herron Email and Phone Number

Customer Experience Professional
Jesse Herron's Location
Brooklyn, New York, United States, United States
Jesse Herron's Contact Details

Jesse Herron personal email

n/a
About Jesse Herron

Military veteran working in Enterprise Business Development at Prove, I identify and pursue new business opportunities by leveraging sales strategies and technologies via outbound calls, emails, SMS and social media.I have over six years of experience in business development, working with SMB and B2B clients across various industries. I have a track record of exceeding revenue targets, nurturing client relationships, and pitching new features.

Jesse Herron's Current Company Details

Customer Experience Professional
Jesse Herron Work Experience Details
  • Prove
    Sales Development Representative
    Prove Mar 2023 - Apr 2024
    New York , New York, Us
    • Identified new business by leveraging sales strategies and technologies via outbound calls, emails, SMS and social media, averaging 60 calls and 120 emails daily.• Supported prospective clients by acting as initial point person, presenting relevant Saas products and answering their questions prior to handing off to Account Executives. • Collaborated with engineering, success, and marketing teams during sales cycle to ensure clients were set up for successful onboarding.• Recognized as top Margin Earner for the months of July and August 2023.
  • Zocdoc
    Sales Development Associate
    Zocdoc Feb 2022 - Mar 2023
    New York, Ny, Us
    • Developed strategic relationships with SMB clients across all functional areas at the executive level and established relationships as a trusted advisor. • Collaborated with Customer Success and Engineering teams to ensure clients were set up for successful launches. • Proactively identified organic and inorganic growth projections across accounts, pitching new features to existing clients quarterly. • Administered regular business review discussions with prospected clients and decisionmakers exceeding monthly KPIs by an average of 28%.
  • Better
    Customer Experience Representative
    Better Apr 2021 - Mar 2022
    New York, Ny, Us
    • Provided exceptional support to customers via phone, text, and email to close mortgage sales, exceeding KPIs by an average of 20% annually.• Collaborated with inspectors, real estate agents, and brokers to ensure customer concerns were addressed and proactively resolved. • Oversaw the onboarding and ramp up period of new advisors joining team.• Contributed to knowledge base articles within organization to establish new SOPs.
  • Transfix
    Customer Service Representative
    Transfix May 2020 - Mar 2021
    New York, Ny, Us
    • Assisted customers via phone, email, and text while keeping freight shippers and receivers updated.• Collaborated with engineers on new features and relayed user feedback and as they were reported.• Exceeded quarterly KPIs, becoming 2020 Top 5 Margin Earner within 6 months of joining the company, and receiving a January 2021 MVP Award.• Managed a book of business, nurturing existing clients, and periodically up-selling new features and subscription renewals.
  • Kelly Services
    Customer Service Team Lead
    Kelly Services Apr 2017 - Aug 2019
    Troy, Michigan, Us
    • Supervised a global team of 15 CX associates at a Fortune 100 company, exceeding quarterly KPIs by 20% and achieving a 100% retention rate.• Issued constructive feedback to associates through weekly and monthly performance evaluations, to include one on ones and shadowing sessions.• Conducted interviews for new hires, performance reviews, and put associates on PIPs.• Oversaw the daily workflow of the team, jumping in to assist with customers per business demands.

Jesse Herron Skills

Leadership Customer Experience B2c Team Building People Management C Account Management Sales Software As A Service Data Analysis Customer Satisfaction Strategic Planning Direct Sales Java Business To Business New Business Development Time Management Customer Service Software Sales Teamwork Management Problem Solving Conflict Resolution Software Development Spanish

Jesse Herron Education Details

  • Florida International University
    Florida International University
    Business Analytics
  • Miami Dade College
    Miami Dade College
    General

Frequently Asked Questions about Jesse Herron

What is Jesse Herron's role at the current company?

Jesse Herron's current role is Customer Experience Professional.

What is Jesse Herron's email address?

Jesse Herron's email address is je****@****doc.com

What schools did Jesse Herron attend?

Jesse Herron attended Florida International University, Miami Dade College.

What skills is Jesse Herron known for?

Jesse Herron has skills like Leadership, Customer Experience, B2c, Team Building, People Management, C, Account Management, Sales, Software As A Service, Data Analysis, Customer Satisfaction, Strategic Planning.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.