Jesse Herron work email
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Jesse Herron personal email
Military veteran working in Enterprise Business Development at Prove, I identify and pursue new business opportunities by leveraging sales strategies and technologies via outbound calls, emails, SMS and social media.I have over six years of experience in business development, working with SMB and B2B clients across various industries. I have a track record of exceeding revenue targets, nurturing client relationships, and pitching new features.
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Sales Development RepresentativeProve Mar 2023 - Apr 2024New York , New York, Us• Identified new business by leveraging sales strategies and technologies via outbound calls, emails, SMS and social media, averaging 60 calls and 120 emails daily.• Supported prospective clients by acting as initial point person, presenting relevant Saas products and answering their questions prior to handing off to Account Executives. • Collaborated with engineering, success, and marketing teams during sales cycle to ensure clients were set up for successful onboarding.• Recognized as top Margin Earner for the months of July and August 2023. -
Sales Development AssociateZocdoc Feb 2022 - Mar 2023New York, Ny, Us• Developed strategic relationships with SMB clients across all functional areas at the executive level and established relationships as a trusted advisor. • Collaborated with Customer Success and Engineering teams to ensure clients were set up for successful launches. • Proactively identified organic and inorganic growth projections across accounts, pitching new features to existing clients quarterly. • Administered regular business review discussions with prospected clients and decisionmakers exceeding monthly KPIs by an average of 28%. -
Customer Experience RepresentativeBetter Apr 2021 - Mar 2022New York, Ny, Us• Provided exceptional support to customers via phone, text, and email to close mortgage sales, exceeding KPIs by an average of 20% annually.• Collaborated with inspectors, real estate agents, and brokers to ensure customer concerns were addressed and proactively resolved. • Oversaw the onboarding and ramp up period of new advisors joining team.• Contributed to knowledge base articles within organization to establish new SOPs. -
Customer Service RepresentativeTransfix May 2020 - Mar 2021New York, Ny, Us• Assisted customers via phone, email, and text while keeping freight shippers and receivers updated.• Collaborated with engineers on new features and relayed user feedback and as they were reported.• Exceeded quarterly KPIs, becoming 2020 Top 5 Margin Earner within 6 months of joining the company, and receiving a January 2021 MVP Award.• Managed a book of business, nurturing existing clients, and periodically up-selling new features and subscription renewals. -
Customer Service Team LeadKelly Services Apr 2017 - Aug 2019Troy, Michigan, Us• Supervised a global team of 15 CX associates at a Fortune 100 company, exceeding quarterly KPIs by 20% and achieving a 100% retention rate.• Issued constructive feedback to associates through weekly and monthly performance evaluations, to include one on ones and shadowing sessions.• Conducted interviews for new hires, performance reviews, and put associates on PIPs.• Oversaw the daily workflow of the team, jumping in to assist with customers per business demands.
Jesse Herron Skills
Jesse Herron Education Details
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Florida International UniversityBusiness Analytics -
Miami Dade CollegeGeneral
Frequently Asked Questions about Jesse Herron
What is Jesse Herron's role at the current company?
Jesse Herron's current role is Customer Experience Professional.
What is Jesse Herron's email address?
Jesse Herron's email address is je****@****doc.com
What schools did Jesse Herron attend?
Jesse Herron attended Florida International University, Miami Dade College.
What skills is Jesse Herron known for?
Jesse Herron has skills like Leadership, Customer Experience, B2c, Team Building, People Management, C, Account Management, Sales, Software As A Service, Data Analysis, Customer Satisfaction, Strategic Planning.
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