Acted as operations manager and departmental resource for all administrative matters; developed and implemented strategic plans and goals for the Department, College and University at large that provide efficiencies, while maintaining a culture and environment that allow all faculty, staff and students to foster learning and scholarship; established priorities related to program accreditation, academic program reviews, teaching and research initiatives, and recruitment/admissions; maximized office effectiveness while evaluating and maintaining current processes.Managed multiple projects in a fast-paced environment while preparing and submitting reports on a timely basis; coordinated with the Chair and faculty to assess project needs, planning and logistics; utilized extensive computer experience in order to track time lines and resources while developing and managing a variety of project databases; directed project-related publications, handouts, and content for the website; demonstrated a proactive approach to writing, editing, and distributing information on the Department initiatives and strategic plans. Utilized various tools to facilitate communication needs related to internal and external functions of the Department/College including faculty, staff, students, department advisory board, alumni, stakeholders, and general public; researched and responded to internal and external requests for information.Provided leadership, training, support and supervision of all staff members and student workers simultaneously; was responsible for assigning tasks, managing and evaluating performance, and professional development of team; identified hiring priorities that aided in meeting departmental goals; managed the hiring process for all graduate assistants and adjunct faculty and assisted Department Chair with the hiring of faculty.

Recruited a diverse population of prospective students by communicating and interpreting program information; increased the application pool by 20 percent.Responsible for creating strategic plans related to marketing, communication, and recruiting initiatives and strategically implementing these plans through website, community relations, and social media.Coordinated all special events including prospective student open houses, various recruiting events, new student orientation, interview days, and graduation events.Provided support to the Department Chair and managed the overall administrative functioning of the department in areas such as academic processes and accreditation.

Implemented and analyzed recruiting strategies to attract qualified recruits; screened and qualified candidates through interviews to help identify and coordinate top talent.Generated sales to local companies through cold calling, prospecting, sales presentations and networking. Provided coaching, mentoring and constructive feedback to applicants for career development. Responsible for the development and distribution of marketing materials for monthly newsletter and recruiting bulletin.

Administered excellent customer service and organization. Proofed and edited documents to ensure accuracy and consistency.