Jess Jesser, Shrm-Cp Email & Phone Number

Okemos, Mi

• Active member of the KL&A Leadership Team, collaborating with fellow directors regarding organizational strategic vision.• Developed and executed strategic HR initiatives aligned with the company’s mission and business goals, resulting in increased retention, engagement, and organizational efficiencies.• Provided leadership during organizational changes and transitions, ensuring smooth and effective communication and implementation.• Utilized employee data to optimize the employee lifecycle to ensure all interactions with the company, from recruitment through alumni status, are positive. • Collaborated with senior leadership to establish people-oriented policies and practices that align with, and enhance, the organization’s mission, vision, and values. • Directed talent acquisition strategies, ensuring the recruitment of high-caliber professionals aligned with the company's needs and culture.• Championed a diverse, inclusive, and equitable workplace and designed and implemented practices to support the achievement.• Implemented comprehensive training and development programs by identifying employee and leadership development needs.• Developed and implemented HR processes related to performance management and career development. Coached and supported people leaders regarding employee relations matters.• Optimized employee compensation and benefits programs to ensure market competitiveness and to reflect our values and the needs of our people.• Acted as an advocate for employee well-being, instituting programs that support mental health, work-life balance, and overall employee satisfaction.• Led a high-performing HR team, providing guidance and mentorship to develop their skills and abilities.• Accountable for vendor and stakeholder management of HR systems. Manage technology systems to meet the organization’s HR data and reporting requirements.

Okemos, Mi

- Designed and executed talent acquisition strategies to enhance organization visibility in key recruiting markets.- Constructed and implemented the organization-wide performance management and onboarding programs.- Spearheaded and deployed large-scale projects to integrate recruitment tools, create employee training programs, and devise targeted business plans.- Established best practices for consistent company-wide communication by creating a comprehensive knowledge base.- Supervised and coordinated activities of human resources staff, delegating tasks relating to acquisition, retention, employment, and compensation.- Drove departmental efficiency by organizing comprehensive new hire training and orientation.- Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.- Developed and implemented hiring criteria and employment selection assessments to improve staffing quality.- Developed job descriptions using targeted keywords and published job openings on company website and job boards.- Consulted with hiring managers to further understand business requirements and inform pipeline development.- Engaged and collaborated with employees to coordinate development, assessment and succession strategies.- Encouraged internal employee growth by focusing on talent within organization.- Analyzed hiring and retention trends to inform organizational talent priorities.- Analyzed talent assessment data, determining best fit for open positions.- Tracked programs closely to assess usefulness and make proactive changes to meet changing demands.- Devised training programs for new and existing employees, including harassment prevention, first-time managers, and constructive feedback.- Conducted research to maintain up-to-date knowledge of relevant legislation and regulations and promote compliance with requirements.

- Responsible for KL&A's recruiting initiatives.- Responsible for recruiting and hiring 41 individuals in one year, equating to a 19% growth rate.- Managed the recruitment life cycle process, including gathering requirements, developing job postings, interviewing, hiring recommendations, and extending and negotiating job offers. Utilized the Applicant Tracking System (ATS) to ensure an efficient process.- Developed recruitment strategies to achieve required staffing levels.- Developed and maintained professional relationships with college and university offices as a source to generate qualified applicants. - Attended career fairs and conferences to attract new talent.- Partners with team leadership groups to identify training and development gaps and propose solutions. - Responsible for the development and execution of new hire orientation and onboarding.

Greater Grand Rapids, Michigan Area

• Identified marketing weaknesses and developed and implemented improved marketing strategies to increase marketing metrics.• Directed and maintained marketing campaigns with corresponding staff.• Led the team that developed and launched three company websites.• Developed and maintained company marketing budgets.• Spearheaded and oversaw staff for annual users conferences.• Technical writing, including company quick guides and training materials.• Wrote and created marketing materials including flyers, datasheets, brochures, and newsletters in accordance with brand identities. • Utilized Adobe Suite programs to create promotional materials such as presentation folders, conference & trade show packages, as well as logo and brand design.• Provided exceptional customer service to clients.• Supported external sales staff regarding travel arrangements and trade show needs.• Assisted HR in hiring processes such as developing job postings, post job postings, monitored incoming applications, scheduled and coordinated interviews, and prepared new hire paperwork.• Assisted Accounting in day-to-day activities.• Ordered office supplies and assisted management staff.

Ann Arbor, Mi

• Managed the store’s received shipments and inventories.• Led sales associates to achieve segment sales goals.• Performed managerial duties while opening and closing the store, such as opening and closing registers and completing appropriate paperwork.• Greeted customers while providing product knowledge and assisted in finding products to match their needs and requests.