Jess Jesser, Shrm-Cp Email & Phone Number

Okemos, MI

• Active member of the KL&A Leadership Team, collaborating with fellow directors regarding organizational strategic vision.
• Developed and executed strategic HR initiatives aligned with the company’s mission and business goals, resulting in increased retention, engagement, and organizational efficiencies.
• Provided leadership during organizational changes and transitions, ensuring smooth and effective communication and implementation.
• Utilized employee data to optimize the employee lifecycle to ensure all interactions with the company, from recruitment through alumni status, are positive.
• Collaborated with senior leadership to establish people-oriented policies and practices that align with, and enhance, the organization’s mission, vision, and values.
• Directed talent acquisition strategies, ensuring the recruitment of high-caliber professionals aligned with the company's needs and culture.

Okemos, MI

- Designed and executed talent acquisition strategies to enhance organization visibility in key recruiting markets.- Constructed and implemented the organization-wide performance management and onboarding programs.- Spearheaded and deployed large-scale projects to integrate recruitment tools, create employee training programs, and devise targeted business.

- Responsible for KL&A's recruiting initiatives.- Responsible for recruiting and hiring 41 individuals in one year, equating to a 19% growth rate.- Managed the recruitment life cycle process, including gathering requirements, developing job postings, interviewing, hiring recommendations, and extending and negotiating job offers. Utilized the Applicant.

Greater Grand Rapids, Michigan Area

• Identified marketing weaknesses and developed and implemented improved marketing strategies to increase marketing metrics.
• Directed and maintained marketing campaigns with corresponding staff.
• Led the team that developed and launched three company websites.
• Developed and maintained company marketing budgets.
• Spearheaded and oversaw staff for annual users conferences.
• Technical writing, including company quick guides and training materials.

Ann Arbor, MI

• Managed the store’s received shipments and inventories.
• Led sales associates to achieve segment sales goals.
• Performed managerial duties while opening and closing the store, such as opening and closing registers and completing appropriate paperwork.
• Greeted customers while providing product knowledge and assisted in finding products to match their needs and requests.