I am excited to announce the launch of my full-service marketing agency, proudly rooted in my hometown of Deniliquin, NSW. My mission is to empower startups and small businesses in the region to stand out, thrive, and attract new customers using the latest tools and AI innovations.I believe in merging traditional values with modern solutions to create something truly magical. By offering comprehensive services in marketing, web design, copywriting, social media, and business automation… Show more I am excited to announce the launch of my full-service marketing agency, proudly rooted in my hometown of Deniliquin, NSW. My mission is to empower startups and small businesses in the region to stand out, thrive, and attract new customers using the latest tools and AI innovations.I believe in merging traditional values with modern solutions to create something truly magical. By offering comprehensive services in marketing, web design, copywriting, social media, and business automation using the latest tools, I am dedicated to helping local business shine in today's fiercely competitive marketplace.I'm no stranger to the hurdles you may be dealing with. With a background deeply rooted in small business, I bring 14 years of practical marketing experience supported by a bachelor's degree and a variety of other qualifications. Launching Highlight Creative gives me the opportunity to get more involved locally and use my skills in new ways to support local businesses!My knack for innovation and pushing boundaries, combined with a love for my hometown community, sets the tone for my work. 💪 My journey now is to make your brand the "highlight" of the show. So, let’s connect, get to work, and make your business shine the way it deserves. 💡To learn more about how I can help your business, head over to www.highlightcreative.au or drop me an email at jess@highlightcreative.au. I can’t wait to help you highlight your business!#HighlightCreative #Marketing #SmallBusiness Show less

Coordinate and Manage all Marketing Activity for all Trekk Advisory firms across Australia, including: - Manage and collaborate with support and agencies to drive the marketing function to meet executives expectations.- Create marketing campaigns and drive all relevant activity, including monthly meetings with executives to drive results.- Creation of support graphics and video using Adobe Suite and Canva- Assist with capturing and analysing social media metrics.-… Show more Coordinate and Manage all Marketing Activity for all Trekk Advisory firms across Australia, including: - Manage and collaborate with support and agencies to drive the marketing function to meet executives expectations.- Create marketing campaigns and drive all relevant activity, including monthly meetings with executives to drive results.- Creation of support graphics and video using Adobe Suite and Canva- Assist with capturing and analysing social media metrics.- Collaborated with team members to help expand marketing channels.- Develop original content through social listening and independent sources.- Write content and upload it to Trekk Advisory's content management system.- Apply current editing and photography tools to tell great stories.- Strengthen content through proofreading and editing.- Develop ROI-driven online and social media strategies.- Track and analyse web analytics to recommend proactive adjustments to strategies.- Post new content for products and services when managing marketing and release calendars.- Increase customer engagement through social media.- Administer marketing calendar and posted new content to coincide with new product and service releases. Show less

Roles & Responsibilities:- Drive Corporate Culture through the implementation of a variety of events, projects and ongoing rewards & recognition including mental health awareness months, team social activities, establish platforms to provide anonymous and effective feedback, brainstorm and create quarterly team goals and drivers to get there (such as weekly motivations, meetings, and out of the box fun to keep up employee engagement).- Enhance team workflows and employee job… Show more Roles & Responsibilities:- Drive Corporate Culture through the implementation of a variety of events, projects and ongoing rewards & recognition including mental health awareness months, team social activities, establish platforms to provide anonymous and effective feedback, brainstorm and create quarterly team goals and drivers to get there (such as weekly motivations, meetings, and out of the box fun to keep up employee engagement).- Enhance team workflows and employee job satisfaction by coordinating communication between managers and employees.- Research and implement HR Management software, Employment Hero. - Assist senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.- Partner with senior leadership to establish and develop corporate and HR policies and procedures.- Directed onboarding and training for new team members each year, keeping company operations smooth and production efficient with skilled candidates.- Managed payroll for organization of 15 personnel- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns. Show less

Roles & Responsibilities: - Assist Business Owners in managing all internal aspects of their business to keep them "off the tools" including insurances, donations & sponsorships, fielding team queries and managing corporate culture through a variety of methods, rewards and recognition. - Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.- Train employees in company and… Show more Roles & Responsibilities: - Assist Business Owners in managing all internal aspects of their business to keep them "off the tools" including insurances, donations & sponsorships, fielding team queries and managing corporate culture through a variety of methods, rewards and recognition. - Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.- Train employees in company and regulatory compliance requirements- Communicate corporate objectives across all divisions through regular correspondence and scheduled status updates.- Collaborate with leaders from other departments to achieve consistent processes and maximise the efficiency of resources.- Supervise administrative operations, including hiring processes and vendor relationships to maintain smooth operations for company of 15 employees.- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.- Recruited, hired, trained and supervised team of 5 and implemented mentoring program that offered positive employee engagement.- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS Office suite. Show less

After internal promotion, I wore a lot of hats for our offices in Mount Isa & Townsville, including management of our internal finances.Roles & Responsibilities:* Executed core financial processes, including vendor setup and payment, operational expenses, administration of bank accounts and account reconciliations.* Developed our cashflow forecasting tool to track and pick up on potential cash flow issues way ahead of time. * Developed budgets and strategic plans for… Show more After internal promotion, I wore a lot of hats for our offices in Mount Isa & Townsville, including management of our internal finances.Roles & Responsibilities:* Executed core financial processes, including vendor setup and payment, operational expenses, administration of bank accounts and account reconciliations.* Developed our cashflow forecasting tool to track and pick up on potential cash flow issues way ahead of time. * Developed budgets and strategic plans for day-to-day operations.* Developed and administered annual budgets following analysis and research.* Decreased expenses by 20% through consistent and thorough review apps and industry trends to both keep up to date with technology, but also ensure we weren't paying more than we needed or weren't leaking cash anywhere. * Used Xero to prepare monthly reconciliation of bank accounts and take corrective actions on deviations.* Assessed budget plans and present costs to forecast trends and recommend changes.* Mitigated accounting risks through identification and improvement of process inefficiencies.* Generated and submitted invoices based upon established accounts receivable schedules and terms.* Organised budget documentation and tracked expenses to maintain tight business controls. Show less

Through an internal promotion, my next role at Trekk Advisory (previously Wardle & Associates) was the Client Services Coordinator where I was guided by the owners to shake up this role and it was my first exposure to Project Management. I am particularly proud of our successful transition of Accounting and CRM software (Handisoft to Xero and Xero Practice Manager). This included coordinating, migration and manipulation of correct data, training team members on new time, job, and costing… Show more Through an internal promotion, my next role at Trekk Advisory (previously Wardle & Associates) was the Client Services Coordinator where I was guided by the owners to shake up this role and it was my first exposure to Project Management. I am particularly proud of our successful transition of Accounting and CRM software (Handisoft to Xero and Xero Practice Manager). This included coordinating, migration and manipulation of correct data, training team members on new time, job, and costing processes, changing WIP and creation of multiple new reports, supporting all staff for a successful transition, and answering to owners on progress.Roles & Resposibilities:- Preparation of proposals, quotes, budgets, and job costings- Assisted accountants in coordinating required documents, records and information from clients to meet targets.- Knew all the work/jobs in the office at any given time to manage efficient workflow and throughput of work.- WIP review and analysis to pick up on any missed or potential additional billings. - Communicated with clients positively with particular attention to problem resolution.- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.- Handled account payments and provided information regarding outstanding balances.- Created improved filing system to maintain secure client data.- Managed invoicing and payment processing operations.- Processed payment via telephone and in person with focus on accuracy and efficiency. Show less

Starting at Trekk Advisory in 2010 (known as Wardle & Associates at this time), I stepped into a Receptionist/ Administration Assistant through a Traineeship for my Certificate III in Business Administration. This was my first professional role outside of high school, and it taught me a lot about the professional services industry.Roles & Responsibilities Included:- Front of house management including making all visitors comfortable and fielding all calls, taking pride in the… Show more Starting at Trekk Advisory in 2010 (known as Wardle & Associates at this time), I stepped into a Receptionist/ Administration Assistant through a Traineeship for my Certificate III in Business Administration. This was my first professional role outside of high school, and it taught me a lot about the professional services industry.Roles & Responsibilities Included:- Front of house management including making all visitors comfortable and fielding all calls, taking pride in the appearance of the business from an outsiders perspective.- Handled client correspondence and tracked records to foster office efficiency- Drafted professional memos, letters and marketing copy to support business objectives and growth.- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.- Coordinated travel arrangements, including booking airfare, hotel and ground transportation.- Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.- Track Accounts Payable including complete payments and control expenses by receiving payments, plus processing, verifying and reconciling invoices. Show less