Jess Maynard Email & Phone Number

Milton Keynes, United Kingdom

• Utilising an ERP system bespoke to WD-40 to accurately create new and maintain existing SKU’s across the business with correct pricing, supplier information and technical specifications.• Using a document management system to collaborate with Marketing, Quality and R&D departments as well as proof reading artworks to ensure all creative meets company guidelines by the agreed deadline prior to product manufacture.• Providing guidance on the development new artwork across a multitude of countries and a range of languages worldwide. • Responsibility for maintaining the document lifecycle of all documents integral to the Product Support department. • Co-ordination of Globally Harmonized System of Classification and Labelling of Chemicals (GHS) project which entails ensuring every live artwork in production is updated to reflect the new system of correctly labelling and classifying safety and hazard information.• Regular maintenance of all live cardboard and can artworks to ensure all products remain compliant across the EMEA business. • Working closely with manufacturers to develop custom-made packaging solutions as required by product specifications and to ensure all product related data is up to date.• Management of multiple and complex projects at any one time, ensuring timelines and project deadlines are met. • Data input and filing of technical information and bills of materials.• Undertaking ad-hoc data gathering exercises for senior team members.• Assisting teams throughout Europe with product development enquiries.

Auckland, New Zealand

• Data Entry, encompassing the accurate entering of annual surveys verification certificates into the School Processing Programme, fast and accurate alpha numeric data entry was essential.• Preparing and checking paperwork including ensuring all documents were 100% accurate; a keen eye for detail was required. • Basic data entry in excel for end of month invoicing.• Confidently liaising with client and other departments & branches within Wormald on a daily basis to organise training sessions and answer queries. • Regularly updating various spreadsheets and documents to assist the smooth running of service provision to client. • General administration support such as filing, scanning, responding to emails and frequent telephone calls.

Queensland, Australia

• Facilitating the ongoing supply pool of health professionals for Health Service Districts to access candidates to fill clinical vacancies within Queensland.• Assess eligibility of candidates who submit expression of interest applications.• Full case management of applicants, providing feedback and advice to inform candidates of their suitability for employment, discussing issues such as professional membership, clinicalexperience and qualifications.• Conducting database searches, regular follow ups with both Health Service Districts and candidates to facilitate full case management process until candidate gains employment.

Tunbridge Wells, Kent

• Organisation and execution of weekly industry emails and e-marketing of training courses and conferences.• Co-ordinate and action the production, copy writing, design, implementation, proofing and ongoing evaluation of all Direct Mail, advertising and e-marketing campaigns.• Liaising and working with in-house production department to design all marketing collateral, html emails and event material.• Help the Business Development Director to compose event programmes; from structure of the day and writing the content to liaising with speakers and sponsors in preparation for the event.• Database management – maintaining database, subscriber retention and acquisition marketing, extracting data for all e-campaigns and mailing lists for events promotion totalling nearly 20,000.• Using social media to contact with readers and customers to build the company and magazine brands.• Writing the content for all email and direct mail campaigns to drive interest and generate bookings. • Administration in preparation of events including liaising with delegates, creating delegate feedback forms, evaluating findings and feeding back to sponsors, speakers and venue.• General administrative tasks including mail merges, data entry and typing letters & documents.• Working on the front desk, greeting guests & customers, answering the phones and liaising with couriers.• Examples of projects include: Regular email broadcasts to circulations of 15,000 as part of the marketing plans to promote events, training courses and industry awards. Recently written content and produced the programme for a new range of training courses. Working with the in-house production team to design and produce all marketing collateral. Sending an e-bulletin on a weekly basis to 10,000+ readers highlighting industry news.

Orpington, Kent

• Product & Campaign Management – production, copy writing, design, implementation, proofing and ongoing evaluation of all Direct Mail, advertising and e-marketing campaigns.• Contributing to the creation, updating copy and development of the company websites using a Content Management System.• Managing the implementation of retention and acquisition membership campaigns including letters, e-mails, Direct mail and committee meetings.• Liaising & working with designers, printers and mailing houses.• Exposure to social media channels to drive business connections and brand enhancement.• Assisting with budget management.• Administration of all membership related tasks including amending contact details, setting up new members, sending out letters and certificates• Database management – keeping the database up-to-date, extracting data for campaigns, recording customer interests, data mining and manipulation of data.• Monitoring 2 telesales executives & their workload, ensuring they follow-up leads & interests from various marketing campaigns.• Examples of projects include: 3,000 2 stage Direct Mail and e-marketing campaigns for Experience Events across the UK including London; Targeted email campaigns to a combination of 4,000 members and non-members with specific job titles and interests to attend training courses; A monthly e-newsletter sent to over 8,000 subscribers - a mixture of members, non-members and vendors.