Providing customers with high quality Tools/Power Tools/ Heavy Equipment/Diagnostic Tools to get their job done right. Snap-on has been the leading provider in high quality tools for over 100 years.

• Assist with the support and ongoing development of product demonstration environments, resulting in the delivery of accurate/timely responses to Request for Proposals (RFPs) and Proof of Concept (POCs) leading to an additional $20M+ in annual revenue. • Achieved over 195% of Quota for 2020 which included both new logos and converting several key customer accounts from a legacy on-premises solution to a cloud-based SAAS architecture. • Responsible for customer-specific solution designs and best in class response to global Fortune 500 customer requests for quotations, contract renewals, request for information, and major operational scope changes, requiring the services of senior management solutions engineering. • Collaborates closely with sales, business development, professional services, and product management teams, delivering external requirements, and scalable solutions for clients.• Builds and delivers custom presentations and demonstrations which focus on key business drivers, technical requirements, and solution to support up to 100k+ users.• Shares best practices to enhance cross-functional knowledge sharing, enhancing individual outputs, and reduction of lead-times, while developing solid customer and partner relationships with individual contributors and C-level executives.• Instrumental in the proposing and integration of executive video communication platforms with enterprises such as Fannie Mae, Raytheon, Lockheed, IKO, Charities such as AFSP and PEM.

Working in a team environment, with various aspects of Video and Collaboration technologies. Taking live video feed and streaming it out globally for all viewers to view directly from their desktop and/or mobile devices. Using the most of advanced video technology to its fullest. Training customers on the streaming platform, knowledge transfer globally. From Enterprise Architecture to Webcasting, to Enterprise Streaming. CDN experience - internal to external, Leading the way for MetLife in Corporate streaming for executives. -Managing 50+ A/V Multimedia Technicians-Streaming w/ Kaltura platform - daily updating - Implementation -Streaming globally using Akamai, AWS-WebEx w/ Telepresence (CMR)-Acano Video Solution-Professional Customer Service-Executive Support and regular interaction with C-Level-Vendor Management

-Install Cisco Video Infrastructure -MSE8000 -VCSC -VCSE -Jabber and Webex Video Integration with Mobile Products-Installed and Configured -HDX 4000 & 8000 -Cisco sx10 and sx20 Telepresence quick sets- Installed and Configured all C-Series Codecs c20, c40, c90 ect.-Engineering side of VC ( VCSC, VCSE, TMS integration)-Mobile Integration with VTC with Mobile Devices-Setup Audio/Video for meetings on 8510/8710 Codian for high level Execs-Polycom/Cisco systems-Polycom RMC-Project Lead for all of Quintiles (QRTP) WebEx (CCA) Training/ Production-WebEx support, Operations and Planning-WebEx integration between Quintiles and Cisco-Mobile Services for all of Quintiles ( manage accounts for all users/setup/order/technical support)-Supporting over 1200 users-Order/setup all mobile devices for Vice Presidents/Executives-All Software support-Document and fix request