• Works as a trusted advisor to 16 senior-level executives• Manages confidential, complex and time sensitive matters with evolving priorities with discretion and a calm “can do” attitude.• Exceeds expectations and consistently scores above 90% in every performance review. • Creates an environment of collaboration in a virtual environment and leverages various networks in a highly matrixed organization.

• Provides diversified administrative support which includes managing calendars, booking travel, completing expense reports, creating specialized excel reports, and much more. • Manages multiple schedules, across 5+ time zones.• Serve as a coach and mentor to junior and senior level EY staff.

• Responsible for analyzing and billing government and commercial contracts to ensure compliance with company and FAR clauses.• Prepared reconciliations and analyses.• Processed and invoiced $1M+ monthly.

• Maintained above 90% customer satisfaction in all liability claims.• Addressed customer inquiries, communicated liability and provided feedback on all property and injury claims with claimants, management and vendors.• Evaluated, negotiated and settled Auto Liability and Injury claims up to $750,000.• Negotiated claims settlements and payments with multiple parties and vendors.

• Head of HR for a private government contracted vendor.• Ensured new employees connected with the company and safety culture through an engaging onboarding program.• Oversaw complete payroll functions.• Coordinated and communicated internal memos, policies and events.• Monitored and maintained company and program budgets.• Implementing company policies and ensuring employee compliance• Coordinating and communicating activities for the office, including all employee events

• Executed Individual Service Plans contracts by documenting and supplying monthly and annual paperwork to the state. • Interviewed and sourced qualified vendors to provide program resources to clients in their home and community. • Supervised, trained and evaluated a team of 15 employees to implement program objectives.

• Supervised, trained and evaluated a team of 10 employees to implement and coordinate program objectives. • Coordinated, implemented and adapted day-to-day activities.