Jess Shackleton Email & Phone Number

Adams County, Illinois, United States

Manage Intrastate and Interstate caseload. Compile and track data for the Administrative Offices of Illinois Corrections. Head liaison between the Probation Department to and the Information Technology Department. Manage Pre-sentence Investigation tracking and completion. Manage and delegate secretarial duties.

Adams County, Illinois, United States

Manage Intrastate and Interstate caseload. Compile and track data for the Administrative Offices of Illinois Corrections. Head liaison between the Probation Department to and the Information Technology Department. Manage Pre-sentence Investigation tracking and completion. Manage and delegate secretarial duties.

Quincy, Illinois, United States

Quincy, Illinois, United States

• Assisted in managing a department of 10+ associates
• Wrote weekly schedules for department
• Trained, coached, and completed performance evaluations
• Troubleshot store & online order program issues
• Ensured quality product was selected by associates  Directly followed up with any customer questions/concerns

Greater Denver Area

• Recruit, interview, and hire store-level associates
• Assist in the training of new store-level associates
• Maintain confidential associate files
• Ensure government and company policies are followed
• Balance daily and weekly reports
• Process weekly payroll

Greater Denver Area

• Conducted front end grocery transactions
• Processed large service desk transactions
• Handled customer complaints and ensured satisfaction
• Balanced closing reports
• Maintained front end cleanliness

Quincy, IL

• Promoted to supervisory position within 5 months
• Conducted and supervised payroll for over 5000 associates
• Ensured government and company policies were followed
• Assisted over 100 store office managers
• Oversaw processing of off-week and bi-weekly payroll
• Balanced weekly, bi-weekly, quarterly and year-end reports

Quincy, IL

• Entered associate status changes
• Maintained associate direct deposit information
• Processed wage garnishments and employment verification
• Assisted in weekly and bi-weekly payroll processes

Quincy, IL

• Supervised front end associates
• Handled transactions at the service desk
• Ensured customer satisfaction
• Balanced front end reports
• Trained new cashiers, and bookkeeping/customer service associates
• Balanced office totals and reports

Quincy, IL

• Designed, displayed, and mailed advertisements for events, classes, and workshops
• Organized and supervised art activities
• Contacted and worked with staff, board members, instructors, and other volunteers