Jess Simic Email & Phone Number

Richmond, Va, Us

Remote

Training▪ Utilizes the ADDIE Model of Design for instructional planning for complex computer software/systems.▪ Demonstrates understanding of learning needs by anticipating difficulties and/or questions and adapts training modifications as needed.▪ Conducts new hire onboarding for employees for all attorney and staff.Content▪ Effectively organizes and writes logical, easy-to-understand content and ensures that documentation is current.▪ Transforms content on a variety of topics ranging from technology quick tips to finance and HR applications into videos and Articulate Rise/Storyline modules for an interactive, integrated learning experience.▪ Organizes and uploads training materials into (LMS) Learning Management System.▪ Contributes to project teams on a variety of new topics, learning new material in minimal time, and conceptualizes, designs, and writes training content for end-users and colleagues.Communications▪ Strong communicator who translates technical information into non-technical terms for users.▪ Gains buy-in from end users by leading through change.▪ Edits communications that are sent on behalf of the training team for grammar and accuracy.Technical Support▪ Supports and manages technical issues and questions from users and teammates on a day-to-day basis.▪ Communicates with colleagues as subject-matter expert in Adobe Acrobat, Microsoft products, web-based document storage and all firm-based shipping programs. Ensure continual content accuracy, appropriateness updates are included as technology and protocols change.

▪ Worked closely with subject matter experts to conceptualize, design, and write training content to improve student learning and test performance.▪ Collected and analyzed learning data to improve student achievement, resulting in increased funding for learning programs.▪ Developed clear course objectives and selected appropriate instructional media to enhance instruction and maximize student engagement.

Bachelor'S Degree, Multi/Interdisciplinary Studies

Master Of Arts - Ma, Education