Jess Walker Email & Phone Number

San Jose, Ca, Us

San Jose, Ca, Us

Core Adobe Sign product team responsible for the enterprise strategy for Adobe Sign.Product roadmap, workflow, identity, content management, security, compliance, user managementScaled the product to interact with the size of the organizations we're encountering - 10sK users, Ks of groups, residency in the right locals with the product functioning in a legally sustainable manner wherever in the world the agreement is created.Inspired the HLS practice throughout the org to focus on HIPAA compliance and capture a significant share of the signatures market in healthcare and in 21 CFR part 11 submissions. Recast the product delivery process in a more GxP compliant model with regular documentation drops, developed a quality assurance certificate and created baseline change reports to meet customer process documentation requirements.Identity - assure the agreement is legally binding and meets the standards for trust between parties through qualified electronic signatures, multi factor authentication, government issued certificates or enterprise identity services.Prioritization - responsible for roadmap and customer success programs to delight customers and build on the strategic direction of the business.

San Jose, Ca, Us

Digital transformationSearch & ManageDesign for PrivacyWorkflow

Burlington, Ma, Us

Nuance is changing the way people interact with PDF. Fulfilling the promise of the technology through speech connection for annotations, deep integration with print management systems and alliances with the MFP channel. Nuance is dedicated to bringing productivity back to desktop PDF workflows with a unique perspective on search, review and approval, and assembly. Our desktop products are hardened for the most secure environments and backed by our promise to provide real people with real solutions to connect their desktop work to larger corporate workflows.Responsible for all aspects of the PDF desktop portfolio including:Strategy, pricing, market focus and requirements, customer engagement, user experience and engineering prioritiesManaged the turnaround of an aging Windows PDF application into Power PDF the leading PDF alternative for enterprises and medium sized businesses. Coordinated channel and direct sales motions to avoid conflict and maximize channel incentives to award Power PDF contracts. Drove safe programing and SDLC practices in the native and third party organization to qualify for NIST audit controls to broaden market reach. Focused resources on enterprise customer needs for acquisition, presales support and response times resulting in lower loss rates, higher average deal size and less reliance on discounting.

Mountain View, Ca, Us

Responsible for Patron and Librarian user experiencesConduct focus groups to understand librarian requirementsWrite requirements and specifications for new featuresProduct owner for agile team on 4 week release cycleSpec APIs and service definitions for cross org integration

San Jose, Ca, Us

Solutions manager for creative enterprise workflow solutionCoordinated WW team in India, Canada and the USDeep customer discovery and feature analysisPersona creation, user stories and use case developmentHelped develop an initial pipeline for product launch

San Jose, Ca, Us

Senior Product Manager for PDF/JDF workflow features for the creative SuiteResponsible for OEM technical relationships and roadmapPublic JDF advocate for Adobe conducting customer presentations, press interviews, trade show demonstrations Fluent in both waterfall and agile writing styles for MRD, PRDActively engaged with OEMs and customers to set engineering prioritiesEngaged engineering team to set schedules, and drive roadmap

I held various program management and business analysis roles within the sales operations Organization:Functional & product lead for an internal web based business application to bridge the funnel reporting needs between regions and CRM applications. Seibel 7.5 SFA Business AnalysistProgram manager for Oracle 11i Territory Assignment implementationIn each role I preformed needs assessment with stake holders, led cross-functional teams to determine priorities and managed the rollout of new features and functionality

Fr

Created content management features to support the transactional web siteKey technical lead on sales calls when content workflow was a sales barrier

Bs, Computer Science

Education record