● Managed and facilitated transfers of cash, securities, bonds, and investments for diverse client base.● Communicated with financial advisors to obtain necessary processing documents. ● Ensured accurate noting of all funds to be transferred to appropriate accounts.● Ensured timely and precise recording of cash, securities, and investment data in client accounts. ● Enhanced financial reporting by maintaining accurate market and book value of client's fund. ● Ensured successful transfer and posting of client's assets to the account.● Maintained high standards in indexing, handling diverse projects involving licensing work and rep maintenance. ● Handled information processing and capturing tasks following prescribed methods and procedures.● Demonstrated excellent judgment in case processing.● Implemented meticulous quality control measures to ensure error-free financial records.● Suggested methods to optimize the current process and enhance team metrics.

● Managed employee work hours and calculated payroll accurately.● Issued Billing Statements to clients● Generated accurate financial data by computing monthly sales income and expenses● Maintained accurate monthly collection report● Ensured timely completion of client contracts by preparing and submitting them to the supervisor

● Proficient in checking in passengers and their baggage utilizing the Althea Amadeus operating system.● Ensured efficient check-in process by issuing boarding passes for passengers headed to their ultimate destination through interline partnerships with SilkAir/ Singapore Airlines.● Ensured tags are properly attached to baggage and followed through to final destination based on first port of entry.● Increased knowledge of restrictions and regulations amongst passengers.● Provided assistance to first-time travelers and addressed passenger inquiries.● Provided support to Unaccompanied Minors during their travel in and out of Mactan, Cebu.● Assisted and accompanied passengers during situations where their items were confiscated in the OTS (Office Transportation Security).● Efficiently managed the documentation required for designated aircraft operations involving Immigration, Customs, and Quarantine protocols before and after flights.● Implemented strategies to ensure timely turnaround and minimized potential delays for assigned aircraft.

● Maintained accurate and up-to-date employee records● Facilitated the planning and execution of training sessions and seminars● Managed payroll processing and effectively resolved discrepancies● Managed the administration of employees' government benefits (SSS, Pag-ibig, and Philhealth)

● Performed surveys via phone calls● Gathered information on consumers, competitors, and the marketplace● Proficient in gathering information and analyzing public perspectives on both general and political issues