Jess is a People and Operations Specialist with expertise in coaching, communication, and change management. She excels at balancing team safety, support, and wellbeing with efficient, cost-effective business operations. As a trusted business partner, Jess is dedicated to driving commercial success by developing and implementing impactful people and operational strategies. Her extensive experience spans the entire employee lifecycle, including recruitment, remuneration, benefits, coaching, performance development, and cultural competence. She also brings robust operational skills in business development, resource management, policy formulation, data security, and reporting. Jess believes that effective leadership is reflective, collaborative, and characterised by a willingness to be vulnerable. She strives to embody these principles to support and empower the people and teams she collaborates with.Career highlights:📈 Overseeing the expansion of Paper Giant from 5 to 40 employees over six years, across Melbourne, Canberra, Wellington and remote🤝 Initiating and leading the introduction of a Reflect Reconcilliation Action Plan at Paper Giant🔒 Securing ISO Certification 20252:2019 (Market and Social research) at Paper Giant💼 Founding and managing an agency for freelance web designers and developers for five years🎸 Project management for the Meredith and Golden Plains Music Festival websites over six years🌴 Ongoing article writing and educational YouTube videos for producingparadise.com