Developing and managing an omni-channel customer loyalty proposition- Working Cross-Functionally with key business areas- Developing, implementing and monitoring Campaign Strategy- Internal and External Stakeholder ManagementManaging and implementing cross-channel marketing campaigns and strategies for the Key Account and Wholesale sectors.

Launched an Online Low Price, No-Frills Commercial Catering Equipment Startup selling Own Brand Refrigeration, Appliances and Kitchenware.- Cross-Functional Team Management- Product and Range Development- Website Conversion Optimisation- Marketing and Promotions Planning- Strategic Pricing- Capacity Planning, Forecasting and Inventory Management- 3rd Party Carrier Management- P+L Management

Managed Global Amazon Vendor accounts generating significant YoY growth.- Established revenue generation across multiple international territories - Introduced a new Direct Fulfilment dispatch model - Developed wider Marketplace Strategy- Working with and managing hybrid teams – with international locations and priorities- Ensured consistency of Own Brand presentation across Amazon- Internal and External Stakeholder Management

Responsible for the successful day to day operations of over 300 unmanned studios across 20 UK sites. Role responsibilities include:- Overseeing planning and installation of new site- Maintaining Operational standards for all customers- Reporting to Directors on OKR progress- Stakeholder Management- Implementing Business Change through Project and Process Management - Line Management and Recruitment of direct reports- Working with multi-functional teams across the business to improve Customer experience

Responsible for a number of business functions including establishing policies and workflows for the company as well as liaising with external Legal, Finance and HR contacts. Tasks including:- Company Reporting- Events Management- Line Management- Relationship Management- Business Development- Project Management, Product Development and Testing- Office Management- Recruitment