Jessica Bauser Email & Phone Number

Columbus, Oh

• Managed a team responsible for maintaining inventory levels in the MRO crib.• Established new vendor partnerships to achieve cost reductions.• Collaborated with the maintenance team to identify high-usage parts for replacement, ensuring safety stock for items with long lead times.

Columbus, Ohio, United States

• Actively pursued skill development opportunities pertinent to the procurement of MRO (Maintenance, Repair, and Operations) items upon assuming new responsibilities in the role.• Streamlined purchase requisition processing to reduce overspending on non-essential items.• Conducted vendor research to identify cost savings for commonly purchased MRO items.

Columbus, Ohio, United States

• Procured $67M in raw materials for 45.3M pounds of SMC finished goods, managing 34 materials from 16 suppliers for the SMC and RTM departments while ensuring compliance with lead times and inventory specifications.• Enhanced production scheduling to uphold optimal finished goods inventory levels, resulting in a significant improvement in on-time delivery performance from 97% to 99%.• Successfully reduced premium freight, minimized operating supplies costs, and mitigated supplier chargebacks, leading to annual savings of $355k.

Columbus, Ohio, United States

• Managed projects related to customized Uninterruptible Power Supplies (UPS), overseeing communication channels between clients and technical teams to ensure project tracking and progress transparency. • Conducted contract reviews, processed sales orders, and established project requirements, priorities, and deadlines

United States

• Served as the primary support liaison for Top 15 Corporate accounts, managing a portfolio valued at $46M. • Orchestrated seamless collaboration among cross-functional teams across multiple departments to meet both customer and corporate demands. • Cultivated long-standing client relationships through proactive communication and swift responsiveness, fostering long-term loyalty. • Enhanced customer support by implementing strategic operational initiatives, fostering collaborative service environments tailored to individual client needs.

Dublin, Oh

• Served as the primary support liaison for Top 15 Corporate accounts, managing a portfolio valued at $46M. • Orchestrated seamless collaboration among cross-functional teams across multiple departments to meet both customer and corporate demands. • Cultivated long-standing client relationships through proactive communication and swift responsiveness, fostering long-term loyalty. • Enhanced customer support by implementing strategic operational initiatives, fostering collaborative service environments tailored to individual client needs.

United States

• Developed quotes for product repairs/replacements while advising customers on status.• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

• Process applications and payment for Tuition Reimbursement and GRAD Program• Monitor accounts payables/receivables to track money being used in the GRAD Program/Tuition Reimbursement• Participate in off-site recruitment efforts speaking with potential new hires

• Communicate directly with customers on service calls• Coordinate with maintenance supervisor for scheduling factory work order requests