Jess Brown Email & Phone Number

Fort Worth, Texas, United States

•Performs secretarial and administrative tasks for 19 attorneys and 14 legal assistants•Assists with attorney time keeping in Centerbase•Interviews potential clients and gathers relevant information to send to attorneys•Schedules meetings, depositions, and mediation appointments and calendars•Prepares replevin bonds, writs of sequestration, and writs of garnishment for court•Assists with the daily processing of all outgoing demand letters and notices for USPS mail… Show more •Performs secretarial and administrative tasks for 19 attorneys and 14 legal assistants•Assists with attorney time keeping in Centerbase•Interviews potential clients and gathers relevant information to send to attorneys•Schedules meetings, depositions, and mediation appointments and calendars•Prepares replevin bonds, writs of sequestration, and writs of garnishment for court•Assists with the daily processing of all outgoing demand letters and notices for USPS mail. •Responsible for reviewing, filing and circulating incoming and outgoing correspondence and legal documents to assigned attorneys and assistants•Assists with daily postage log tracking and monthly reporting for billing and finance•Maintains inventory and restocks supplies as needed. Show less

Dallas-Fort Worth Metroplex

Managed day to day operation of the restaurantUtilized sales forecasts to monitor labor costsPerformed morning inventory countsPlaced product orderProcessed invoices and product transfersCoach team members on areas of improvementPrioritizing guest satisfaction while managing multiple obligations and tasks simultaneouslyClearly communicates with guests, coworkers and management.Effectively prioritizes focus to time sensitive tasks with fluctuating deadlines to… Show more Managed day to day operation of the restaurantUtilized sales forecasts to monitor labor costsPerformed morning inventory countsPlaced product orderProcessed invoices and product transfersCoach team members on areas of improvementPrioritizing guest satisfaction while managing multiple obligations and tasks simultaneouslyClearly communicates with guests, coworkers and management.Effectively prioritizes focus to time sensitive tasks with fluctuating deadlines to ensure guest satisfaction.Develops flexible strategies to complete assignments and adapts plans to overcome challenges.Maintains composure in high stress environments by utilizing excellent critical thinking and problem-solving skills. Show less

Dallas-Fort Worth Metroplex

Crowley, Texas, United States

Manage between 8 and 20 employees per day.Process employee check outs. Perform line checks to ensure food qualityBalance petty cash, cash drawers, deposit, and server tip outEnforce health and safety protocols

Fort Worth, Texas, United States

Prioritizing guest satisfaction while expediting and bagging orders, answering multi-line phone systems, entering data into computers, processing payments, preparing food, and maintaining updated cleaning standards.Efficiently switches tasks to meet fluctuating deadlines. Implemented organizational structure to quickly process guest checkout during pandemic.Expedite and process $3,000 in food orders per day with 2 person team.Communicate guest needs with staff and… Show more Prioritizing guest satisfaction while expediting and bagging orders, answering multi-line phone systems, entering data into computers, processing payments, preparing food, and maintaining updated cleaning standards.Efficiently switches tasks to meet fluctuating deadlines. Implemented organizational structure to quickly process guest checkout during pandemic.Expedite and process $3,000 in food orders per day with 2 person team.Communicate guest needs with staff and managers.Implement and maintain increased cleanliness standards during pandemic.Suggested solutions to increase productivity and guest satisfaction. Show less

Dallas/Fort Worth Area

•Prioritizing guest satisfaction while managing multiple obligations and tasks simultaneously• Clearly communicates with guests, coworkers and management.• Effectively prioritizes focus to time sensitive tasks with fluctuating deadlines to ensure guest satisfaction.• Develops flexible strategies to complete assignments and adapts plans to overcome challenges.• Maintains composure in high stress environments by utilizing excellent critical thinking and problem-solving… Show more •Prioritizing guest satisfaction while managing multiple obligations and tasks simultaneously• Clearly communicates with guests, coworkers and management.• Effectively prioritizes focus to time sensitive tasks with fluctuating deadlines to ensure guest satisfaction.• Develops flexible strategies to complete assignments and adapts plans to overcome challenges.• Maintains composure in high stress environments by utilizing excellent critical thinking and problem-solving skills.• Answered multi- line phone system.• Took orders and input data into computer system. • Handled a high volume of customers regularly• Assisted with customer inquiries. Handled customer complaints and concerns. • Handled cash and credit transactions Show less

United States

Efficiently prioritizes time sensitive tasks with fluctuating deadlines as new information is discovered and schedules changeAnswered multi-line phone systemInput data into point of sales systemAssisted customer with questions and resolved issuesProcessed cash and card paymentCounted cash drawers and completed end of day reportsPrepared food/ expedited ordersProcessed server reports and payouts at end of shiftUsed verbal and written communication to relay… Show more Efficiently prioritizes time sensitive tasks with fluctuating deadlines as new information is discovered and schedules changeAnswered multi-line phone systemInput data into point of sales systemAssisted customer with questions and resolved issuesProcessed cash and card paymentCounted cash drawers and completed end of day reportsPrepared food/ expedited ordersProcessed server reports and payouts at end of shiftUsed verbal and written communication to relay information to team mates and guests Show less

Dallas/Fort Worth Area

Suggested products based on customer’s needsUtilized suggestive sales practices to up-sell merchandise Troubleshoot electronic devices Create content for use in social media marketing campaignsAssisted with customer inquiriesManaged employee schedule Handled customer complaints and concerns, returns and exchangesProcessed cash and credit transactionsDeveloped and implemented organizational system to manage inventory and simplify ordering

Bachelor Of Science - Bs, Criminal Justice/Police Science, 3.69

Activities and Societies: Dean's list 3 consecutive semesters

Associate Of Arts (A.A.), General Studies