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Jessica Castro Email & Phone Number

PROUD TWILION - People Developer | Communication Excellence & Customer Experience Specialist | Compliance & Fraud Control | 🥇🇨🇴IPSF Artistic Pole Amateur 2024 | 🥈🇨🇴IPSF Pole Sport Amateur 2023 at Twilio
Location: Bogota, D.C., Colombia 14 work roles 3 schools
1 work email found @brasas.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Role
PROUD TWILION - People Developer | Communication Excellence & Customer Experience Specialist | Compliance & Fraud Control | 🥇🇨🇴IPSF Artistic Pole Amateur 2024 | 🥈🇨🇴IPSF Pole Sport Amateur 2023
Location
Bogota, D.C., Colombia
Company size

Who is Jessica Castro? Overview

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Jessica Castro is listed as PROUD TWILION - People Developer | Communication Excellence & Customer Experience Specialist | Compliance & Fraud Control | 🥇🇨🇴IPSF Artistic Pole Amateur 2024 | 🥈🇨🇴IPSF Pole Sport Amateur 2023 at Twilio, a company with 3794 employees, based in Bogota, D.C., Colombia. AeroLeads shows a work email signal at brasas.com and a matched LinkedIn profile for Jessica Castro.

Jessica Castro previously worked as Technical Support Expert 2 at Twilio and Engagement and License Review Specialist at Seven Eighths. Jessica Castro holds Bachelor Of Arts - Ba, Marketing, Final Gpa: 3.86 from Estácio.

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Email format at Twilio

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{first}.{last}@brasas.com
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AeroLeads found 1 current-domain work email signal for Jessica Castro. Compare company email patterns before reaching out.

Profile bio

About Jessica Castro

Former ESL teacher, corporate trainer and Marketing professional with a vast experience in administrative areas and customer service. As a corporate trainer I have specialized in Soft Skills, Communication Excellence, Language Coaching, Customer Support and Customer Experience.I’ve always had a “lawyer’s soul” and I currently work with Compliance & Fraud prevention/control.Off work hours, I’m a pole sport athlete and if you haven’t heard of my sport, you should Google it.

Listed skills include Microsoft Office, Marketing, Customer Service, Creative Writing, and 32 others.

Current workplace

Jessica Castro's current company

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Twilio
Twilio
PROUD TWILION - People Developer | Communication Excellence & Customer Experience Specialist | Compliance & Fraud Control | 🥇🇨🇴IPSF Artistic Pole Amateur 2024 | 🥈🇨🇴IPSF Pole Sport Amateur 2023
san francisco, california, united states
Website
Employees
3794
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14 roles

Jessica Castro work experience

A career timeline built from the work history available for this profile.

Technical Support Expert 2

Current

Onboarding & Compliance Support- phone & email support for issues related to fraud, user vetting, compliance, security and legal documents Training /Continuous Learning initiatives: - Onboarding Trainer: instructionaldesign; instructor led training for new team members - Buddy Program Project Lead: onboarding agenda creation, nesting, mentoring and.

Sep 2021 - Present

Engagement And License Review Specialist

Bogota, D.C., Capital District, Colombia

Software Licensing audits in Europe, North America, Brazil and LATAM for Oracle, Micro Focus, SAS, Finastra, Cisco, Qlik, among other business solutions software corporations.- Accounts management - Client engagement - Contract analysis and risk assessment - Coordination of internal tasks among several teams- Compliance report presentation

Oct 2020 - Aug 2021

Communication Excellence Trainer

Bogotá, Bogotá D.C. Department, Colombia

- Soft Skills and Language training for adult learners to improve their CEFR level and meet several different requirements established by clients;- Soft Skills/Language coaching for different accounts such as AirBnb, COX, Capital One, Google, among others.- Agenda and material creation for the courses and workshops offered

Dec 2019 - Oct 2020

Virtual Training Force

Bogotá D.C. Area, Colombia

GoDaddy Training Team - New Hire training support;- New Hire nesting; - Products & Processes workshops for current employees;- Workshop material creation

Nov 2018 - Dec 2019

Technical Support Consultant

Bogotá, Bogotá D.C. Department, Colombia

Godaddy Portuguese Chat & Inbound Calls- Sales & Technical Support by phone and chat: DNS, Web Hosting, Private Servers, E-mail Configuration, Website Builder, E-mail Marketing tools, SEO, SSL Certificates, Microsoft Office Products and Reseller programs.

Jul 2018 - Dec 2019

Social Media Marketing & Customer Relationship Management Specialist

Rio De Janeiro, Rio De Janeiro, Brazil

- WhatsApp customer service; - Social Media management

Mar 2018 - Jul 2018

Language Coach

Self-Employed

Rio De Janeiro Area, Brazil

- Individual/Group English Grammar and Vocabulary classes;-Individual/Group English conversation classes; - Personalized language training for specific needs (traveling, job interviews, work/school presentations, business meetings, etc)

Jan 2018 - Jun 2018

English Teacher

Rio De Janeiro E Região, Brasil

begginer, intermediate and advanced (including conversation) English classes for speakers of other languages in an environment where only English is allowed since the first day of class. Students ranged from children to adults.

Jan 2012 - Dec 2017

Call Center Supervisor

Exton, PA - USA

- Answer customer calls and e-mails; - Log incidents in the Database;- Assist the Customer Service Department in checking invoices, filing, and other related tasks;- Provide 24/7 assistance to customers and law enforcement officers in various situations such as robberies, accidental activations, device troubleshooting, login problems, etc;- Delegate.

Jul 2011 - Dec 2011

Bilingual Customer Service Specialist

Real Auto Glass

Pompano Beach, FL - USA

- Customer service duties;- Organize daily schedules for glass technicians;- Order supplies and manage inventory; - Make claims to insurance companies for headquarters and their subsidiaries in three different states; - Personal assistance to the company’s owners and directors when needed

Oct 2007 - Nov 2008

Marketing Manager

Suncoast Productions & Publicity

Pompano Beach, Florida

- Liaison amongst newspapers, magazines and television;- Advertising and media scheduling;- Art work revision; - Accounts payable and receivable for a law firm’s marketing department;- Contract cancellations and renewals

May 2006 - Oct 2007

Bilingual Executive Secretary

South Florida Neurological

Pompano Beach, FL - USA

- Answer inbound calls;- Filing;- Scheduling;- Billing insurance companies;- Pending/past due medical bills follow-up/ Settlement negotiation - Assist clinic’s owner as necessary

Aug 2005 - Oct 2007

Data Entry Assistant

Review scanned documents and input data to create customized databases based on individual needs of clients

Jan 2005 - Aug 2005

Administrative Assistant

Ad Movers Corp.

Pompano Beach, Florida

- Customer service;- Scheduling;- Accounts payable and receivable;- Filing;- Maintaining inventory;- Managing owner’s personal finances

Aug 2004 - Dec 2004
Team & coworkers

Colleagues at Twilio

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3 education records

Jessica Castro education

Bachelor Of Arts - Ba, Marketing, Final Gpa: 3.86

High School Diploma, Final Gpa: 3.73

Monarch High School

Honor Roll Student

FAQ

Frequently asked questions about Jessica Castro

Quick answers generated from the profile data available on this page.

What company does Jessica Castro work for?

Jessica Castro works for Twilio.

What is Jessica Castro's role at Twilio?

Jessica Castro is listed as PROUD TWILION - People Developer | Communication Excellence & Customer Experience Specialist | Compliance & Fraud Control | 🥇🇨🇴IPSF Artistic Pole Amateur 2024 | 🥈🇨🇴IPSF Pole Sport Amateur 2023 at Twilio.

What is Jessica Castro's email address?

AeroLeads has found 1 work email signal at @brasas.com for Jessica Castro at Twilio.

Where is Jessica Castro based?

Jessica Castro is based in Bogota, D.C., Colombia while working with Twilio.

What companies has Jessica Castro worked for?

Jessica Castro has worked for Twilio, Seven Eighths, Sutherland, Coletivas Cervejeiras, and Self-Employed.

Who are Jessica Castro's colleagues at Twilio?

Jessica Castro's colleagues at Twilio include Willis Willets, Jitu Cheruvathoor Cherian, Valentina Lopez, Veronika Galindez, and Becky Wall.

How can I contact Jessica Castro?

You can use AeroLeads to view verified contact signals for Jessica Castro at Twilio, including work email, phone, and LinkedIn data when available.

What schools did Jessica Castro attend?

Jessica Castro holds Bachelor Of Arts - Ba, Marketing, Final Gpa: 3.86 from Estácio.

What skills is Jessica Castro known for?

Jessica Castro is listed with skills including Microsoft Office, Marketing, Customer Service, Creative Writing, Office Administration, Social Media, Social Media Marketing, and Adult Education.

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