AeroLeads people directory · profile
Jess Chua Email & Phone Number
Content Specialist
at
Instacart
1 work email found
@instacart.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Content Specialist
Location
United States
Company size
Who is Jess Chua? Overview
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Quick answer
Jess Chua is listed as Content Specialist at Instacart, a with 23011 employees, based in United States. AeroLeads shows a work email signal at instacart.com and a matched LinkedIn profile for Jess Chua.
Jess Chua previously worked as Knowledge Management Associate at Instacart and Writing Contributor at Personal Projects Github. Jess Chua holds Ux Writing Fundamentals from Ux Content Collective.
Company email context
Email format at Instacart
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{first}.{last}@instacart.com
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AeroLeads found 1 current-domain work email signal for Jess Chua. Compare company email patterns before reaching out.
Profile bio
About Jess Chua
Hello, I'm Jess—I'm a creative and analytical knowledge management associate with 5+ years of content management experience. I'm passionate about collaboration and applying keen attention to detail to drive results. I also enjoy content strategy and simplifying complex information.I created my first website (Dragonsinn.net) back in 1999. It's welcomed many dragon enthusiasts over the years! I occasionally update certain sections to optimize and streamline the content.My sketch art has appeared in juried and community online exhibitions, Jag Gallery (Key West), and The German Dragon Museum. Drawing helps me to focus and continuously learn in a creative way.+ Work Portfolio: uxjesschua.wordpress.com+ Creative Portfolio: jesschua.comMBTI = INFJOther Interests: Reading | Writing | Mental Health | Yoga | Art | Cats | Tea | 2001: Space Odyssey
Listed skills include Astrology, Career Strategist, Analysis, Research, and 34 others.
Current workplace
Jess Chua's current company
Company context helps verify the profile and gives searchers a useful next step.
Instacart
6 roles
Jess Chua work experience
A career timeline built from the work history available for this profile.
Knowledge Management Associate
Current- Managing help center articles to streamline workflows and information access.- Identifying knowledge gaps and maintaining consistency of customer support content through cross-functional collaboration with developers, legal team, marketing and product managers.- Providing subteam project management support via Smartsheet.- Conducting content maintenance tasks in terms of taxonomy, audits, and governance.- Performing optimization tasks to support quality improvements (6% cost per order reduction; 54% shopper cost per delivery reduction).
Nov 2021 - Present
Writing Contributor
- Contributed to open source projects to gain technical writing, teamwork, and troubleshooting skills. - Wrote online developer experience articles in plain language for better readability.
Feb 2021 - Dec 2021
Content Specialist
- Implemented a content strategy that increased organic search traffic by 25% for a personal development and personal finance podcast website. Improved SEO rankings through keyword and microcopy optimization and competitive analysis for visibility in Google snippets or on the first page of search results.- Wrote ad scripts for sponsors like BetterHelp and Grammarly aligned with copywriting briefs.- Streamlined and optimized workflows by creating style guides and reusable templates.
Jan 2019 - Oct 2021
Data Entry Specialist
- Wrote SEO optimized job summaries accurately and consistently with attention to detail.
Feb 2015 - Mar 2019
Blogger And Content Creator
- Created two niche blogs and applied effective content strategies to reach a viewership of over 2 million and over 550 subscribers. - Increased traffic and engagement through technical SEO site audits, high-ranking posts, and visually appealing social media graphics.- Provided marketing collateral for material showcased at #DMWF 2018 event in NYC.- Edited and proofread blog posts for LiquidSpace (through CloudPeeps freelancing platform). Studied analytics to identify key metrics. - Successful pitch emails include media mentions in Forbes and Self Lender.
Dec 2014 - Dec 2018
Team & coworkers
Colleagues at Instacart
Other employees you can reach at instacart.com. View company contacts for 23011 employees →
AF
Alexander Fifita
Colleague at InstacartGreater Phoenix Area, United States
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TM
Tabitha Mitchell
Colleague at InstacartOshawa, Ontario, Canada
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AJ
Ashily Jackson
Colleague at InstacartAtlanta, Georgia, United States
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VR
Vishal Rathod
Colleague at InstacartSan Francisco Bay Area, United States
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BD
Brian Dang
Colleague at InstacartSeattle, Washington, United States
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AS
Amy Stenslie
Colleague at InstacartOverland Park, Kansas, United States
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RB
Roscoe Brouard
Colleague at InstacartBig Bear City, California, United States
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NC
Nathan Cao
Colleague at InstacartSan Francisco Bay Area, United States
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CB
Colleen Barry
Colleague at InstacartUnited States
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DP
Daniel Penkala
Colleague at InstacartClayton, North Carolina, United States
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Alexander Fifita
Colleague at InstacartGreater Phoenix Area, United States
View →
TM
Tabitha Mitchell
Colleague at InstacartOshawa, Ontario, Canada
View →
AJ
Ashily Jackson
Colleague at InstacartAtlanta, Georgia, United States
View →
VR
Vishal Rathod
Colleague at InstacartSan Francisco Bay Area, United States
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BD
Brian Dang
Colleague at InstacartSeattle, Washington, United States
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AS
Amy Stenslie
Colleague at InstacartOverland Park, Kansas, United States
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RB
Roscoe Brouard
Colleague at InstacartBig Bear City, California, United States
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NC
Nathan Cao
Colleague at InstacartSan Francisco Bay Area, United States
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CB
Colleen Barry
Colleague at InstacartUnited States
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DP
Daniel Penkala
Colleague at InstacartClayton, North Carolina, United States
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2 education records
Jess Chua education
Ux Writing Fundamentals
Ux Content Collective
Bachelor Of Arts (B.A.), Interdisciplinary Studies
Adams State University
FAQ
Frequently asked questions about Jess Chua
Quick answers generated from the profile data available on this page.
What company does Jess Chua work for?
Jess Chua works for Instacart.
What is Jess Chua's role at Instacart?
Jess Chua is listed as Content Specialist at Instacart.
What is Jess Chua's email address?
AeroLeads has found 1 work email signal at @instacart.com for Jess Chua at Instacart.
Where is Jess Chua based?
Jess Chua is based in United States while working with Instacart.
What companies has Jess Chua worked for?
Jess Chua has worked for Instacart, Personal Projects Github, Optimal Living Daily, Flexjobs, and Freelancer.
Who are Jess Chua's colleagues at Instacart?
Jess Chua's colleagues at Instacart include Alexander Fifita, Tabitha Mitchell, Ashily Jackson, Vishal Rathod, and Brian Dang.
How can I contact Jess Chua?
You can use AeroLeads to view verified contact signals for Jess Chua at Instacart, including work email, phone, and LinkedIn data when available.
What schools did Jess Chua attend?
Jess Chua holds Ux Writing Fundamentals from Ux Content Collective.
What skills is Jess Chua known for?
Jess Chua is listed with skills including Astrology, Career Strategist, Analysis, Research, Creative Problem Solving, Social Media Management, Marketing Strategy, and Content Development.
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