Jessica Rustum Email and Phone Number
Jessica Rustum work email
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Jessica Rustum personal email
With over 12 years of experience in customer service, I’ve had the opportunity to develop strong leadership skills, problem-solving abilities, and a passion for delivering great experiences. I’ve led teams, mentored colleagues, and learned how to adapt to different challenges in fast-paced environments. Building relationships and ensuring customer satisfaction has always been at the core of what I do.Outside of my professional career, I channel my creativity as an abstract artist. My art allows me to express new ideas, explore different perspectives, and bring vibrant energy into people’s lives. I enjoy balancing both sides of my life—focused leadership during the day and creative exploration through my art.I’m always open to new connections and opportunities, whether it’s in customer service leadership or within the art community!
Best Buy Canada
View- Website:
- bestbuy.ca/careers
- Employees:
- 4100
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Senior Coordinator - Learning And DevelopmentBest Buy CanadaSaint Thomas, On, Ca
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Customer Care Team LeadBest Buy Canada Aug 2023 - PresentVancouver, British Columbia, Canada
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Customer Experience SpecialistBest Buy Canada Oct 2022 - Aug 2023Vancouver, British Columbia, CanadaResponsible for resolving customer issues in different scenarios such as lost shipments, credit escalations, fulfillment issues, etc. at the highest level -quickly and efficiently learned new systems and procedures remotely -met or exceeded target goals for each department -continuously open to learning new department training and asking for more training and learning opportunities
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Meal SupervisorThames Valley District School Board Sep 2020 - Apr 2021St Thomas, Ontario, CanadaResponsible for the supervision of 1-4 classrooms over lunch break and recess times, helping children and supervising -
Online Esl TeacherVipkid Jul 2018 - 2021CanadaTeaching students aged 3-12 in an online environment 1:1-maintained over 50% feedback from parents with an average of 60%-I have taught over 4500 classes with nothing lower than a 5-apple rating (excellent)-TESOL certified through VIPKID -
Customer Service AdvisorCibc Aug 2016 - Aug 2017Specifically recognized by clients for exceptional customer service, both at the wicket, on the phone, and through lobby management, by helping clients with their day-to-day banking needs Demonstrated ability to quickly learn new product and service information in order to meet client expectationsApplied superior communication skills and high level of empathy by quickly initiating conflict resolution processes to maintain customer satisfaction -
Sales And Support GeneralistVictoria'S Secret Oct 2014 - Sep 2016London, Ontario, Canada• Built rapport with customers in order to provide excellent customer service to encourage repeated business while increasing number of transactions and promoting the loyalty program (e-mail capture) • Applied superior communication skills by quickly initiating conflict resolution processes to maintain high levels of customer satisfaction 90% or more• Worked both independently and as part of a team to complete floor sets, stock the floor with product,shipment processes, and maintain the organization and cleanliness of the store • "Cash Wrap Lead" - allows for the authority to open/close/reconcile tills, tax exemptions, price adjustments/discounts, etc. -
Brand Ambassador - Summer PositionMosaic Sales Solutions Aug 2014 - Sep 2014Southwestern Ontario• Professional promotion of recognized brands in LCBO’s/ The Beer Stores across southwestern Ontario which required an outgoing and fun attitude while still achieving sales targets • Worked entirely independently throughout shifts, which required setting up the promotion tables and conducting sampling, while concurrently keeping record of conversion and sales -
Planning Support- Summer StudentUnion Gas May 2014 - Aug 2014London, Canada Area• Showed efficiency by completing tasks such as filing and data entry quicker then expected while still maintaining accuracy• Demonstrated excellent interpersonal skills when contacting HVAC contractors by phone/calling customers• Required organizational and clerical skills to maintain order of paperwork and data entry and familiarity with computer systems such as BANNER and FACYS -
Customer Service RepresentativeBest Buy Canada Aug 2010 - Apr 2014London, Ontario• Provided efficient customer service by being quick and friendly both at the cash lanes and customer service desk while selling additional products and services if needed • Demonstrated ability to multi-task, often times required to help customers face to face while simultaneously answering the phones, completing paperwork and recovering the store • Gained experience in resolving very complicated customer issues and learned to read customers to tailor my customer service style to their needs • was recognized for employee experience as well as honesty
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Crew MemberBurger King Corporation 2008 - 2010St. Thomas, Ontario• Demonstrated flexibility and the ability to learn by having positions throughout the restaurant such as front cash, drive-thru, expediter and in the kitchen • Exhibited excellent listening and problem-solving skills when taking orders from customers and when dealing with customer complaints • Developed strong communication skills and teamwork abilities
Jessica Rustum Skills
Jessica Rustum Education Details
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Psychology -
3.94 Gpa
Frequently Asked Questions about Jessica Rustum
What company does Jessica Rustum work for?
Jessica Rustum works for Best Buy Canada
What is Jessica Rustum's role at the current company?
Jessica Rustum's current role is Senior Coordinator - Learning and Development.
What is Jessica Rustum's email address?
Jessica Rustum's email address is je****@****ret.com
What schools did Jessica Rustum attend?
Jessica Rustum attended Brescia University College, Fanshawe College.
What are some of Jessica Rustum's interests?
Jessica Rustum has interest in Social Services, Cooking, Technology, Nutrition, Art (Painting), Environment, Art, Photography, Poverty Alleviation, Interior Decorating.
What skills is Jessica Rustum known for?
Jessica Rustum has skills like Time Management, Teamwork, Customer Service, Cashiering, Retail Sales, Data Entry, Critical Thinking, Customer Satisfaction, Customer Experience, Microsoft Word, Team Oriented, Powerpoint.
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