Jesse Andersen Email & Phone Number

Calgary, Alberta, Canada

Performed testing and troubleshooting services down to board level.Delivered exceptional customer service and maintained customer relationships.Maintained repair logs and completed work orders and other required documentation.Repaired broken, damaged, or worn equipment.Worked well with different people to address challenges and solve problems collaboratively.Monitored processes and recommended methods for improvement.Replaced hardware requiring micro soldering.Trained employees on how to diagnose and repair electronic devices.

Calgary, Alberta, Canada

Repaired and diagnosed a variety of different electronic devices. Used software/implemented code to fix or update devices.

Calgary, Alberta, Canada

Delivered exceptional client experiences through hands-on leadership of associates and managersTrained, managed and motivated employees to promote professional skill developmentEnhanced customer satisfaction ratings by efficiently resolving technical issuesInventoried required material, tools and equipment to record product on-hand or to be orderedWorked mostly with phones but also completed repairs on consoles and computersUsed soldering skills to break connections and reconnect componentsRemoved damaged components, assessed faults and repaired or replaced with new parts.