Jesse Bellamio Email & Phone Number

Ocala, Fl, Us

Charlotte, North Carolina, United States

Coaching & Training: Leading a team of 20, coaching on sales techniques to convert inbound leads and phone calls.KPI Management: Develop, measure, track, and document KPI metrics for six dealerships.Relationship Building: Fostering strong relationships with six dealerships, contributing to month-over-month KPI increases.Achievements: Key player in regionalization efforts; achieving 10%+ KPI increases in 7 monthsSkills: Proficient in negotiation, sales, eLeads CRM, Excel, and Microsoft Suite.Team Support: Provide daily goal updates, one-on-one coaching, lead reviews, and phone call reviews. Adjust lead distribution to ensure quality work.Process Improvement: Implemented best practices for setting quality appointments, enhancing customer show rates and sales opportunities.Communication: Proactively engaging with leadership and over-communicating with the team.

United States

Building rapport with guests: I understand the importance of creating a welcoming environment for guests and customers. I take the time to build relationships with them, asking questions and learning about their needs and preferences.Handling inbound leads: I am skilled at managing inbound leads, including responding promptly to inquiries and following up with potential customers.Setting and tracking customer appointments: I am adept at scheduling and tracking customer appointments throughout the country, ensuring that customers are always informed and up-to-date.Using MS Office products: I have extensive experience using Microsoft Office products, including Word, Excel, and PowerPoint. I am skilled at creating and editing documents, spreadsheets, and presentations.Answering high-volume inbound phone calls and chats: I have excellent communication skills and can effectively handle a high volume of inbound calls and chats.Resolving customer issues: I am dedicated to resolving customer issues quickly and efficiently. I listen to customer concerns and work with them to find solutions that meet their needs.Understanding customer needs and matching inventory: I have a keen understanding of customer needs and preferences, and I am skilled at matching inventory to meet those needs.Assisting in training new employees: I have experience training new employees and helping them develop the skills they need to succeed in sales. I am patient and supportive, and I understand the importance of providing ongoing training and support to help employees succeed.

Charlotte, North Carolina, United States

Handling inbound leads and coordinating appointments for new/existing customers Reviewing contract details and negotiating pricing to maximize profits Managing existing clients by providing recommendations for improvements and offering ongoing support Preparing proposals for new business opportunities Extensive use of MS office products (word/excel etc.) Conducting market research to identify potential clients Assisting with challenging client requests or issue escalations Handling customers' personal and confidential paperwork Meeting regularly with clients to discuss their needs and ensure that they are satisfied with the services provided Maintenance of company vehicle Tracking, formulating, and achieving company and personal sales goalsTraining and mentoring newly hired sales team membersKey Achievements/Contributions:Resolved issues and retained clients looking to cancel in first 4 months resulting in approx. $30,000 saved revenue

North Carolina, United States

•Build rapport with guests and assist with information gathering and questions.•Handling inbound leads.•Setting and tracking customers appointments throughout country.•Extensive use of MS office products.•Answer high volume inbound phone calls and chats. •Resolving customer issues.•Asking and understanding needs and wants of customers and matching inventory. •Assisted in training new employees. Key Achievements/Contributions:Top 5% in first quarterDesigned script for handling objections and difficult customers and shared with team.

Charlotte, North Carolina, United States

• Handling inbound leads• Fielding customer documentation• Coordinating appointments for new/existing customers• Follow up with customers for cross-selling and satisfaction• Extensive use of MS office products (word/excel etc.)• Tracking customer completion and personal sales• Mapping daily route• Handling customers personal and confidential paperwork• Resolve customer issues• Maintenance of company vehicle• Tracking, formulating, and achieving company and personal sales goals• Inspection of residential/ commercial building for pest, moisture and termite issues

Charlotte, North Carolina Area

• Determine each customer’s needs through asking questions and listening. • Having high product knowledge to be able to answer any guest questions• Work with multiple departments and vendors to ensure product is ready and available. • Inspect vehicles at time of delivery to insure high presentation standards are met.• Being knowledgeable and proficient on CRMs and Microsoft Office. • Attend sales meetings and training offered by the dealership and the manufacturer.• Maintain a book of business for referral and repeat business.• Review and analyze actions to determine how to better utilize time and plan more effectively.Key Achievements/Contributions:• Maintain a +30% closing ratio.• Developed system to track monthly metrics and shared with fellow employees.• Found vehicles not secured properly and saved potential $4,000+ in theft.

Charlotte, North Carolina

• B2C & D2D sales • Handling inbound leads• Fielding customer documentation • Build relationships with builder reps, supervisors, and technicians • Coordinating appointments for new/existing customers • Follow up with customers for cross-selling and satisfaction • Extensive use of MS office products (word/excel etc.) • Tracking customer completion and personal sales • Mapping daily route • Handling customers personal and confidential paperwork• Resolve customer issues • Educating fellow employees on use of programs • Maintenance of company vehicle • Tracking, formulating, and achieving sales goals• Attending and completing sales seminars/trainings Key Achievements/Contributions:• Exceeded sales goals by double in first 4 months• Identified improvement to shared BI workbook which streamlined standard sales procedures • Accepted additional territory due to departure of staff (approx. 60% increase)

- Making sales appointments by phone- Making sales appointments by door-to-door- Explaining and answering questions about products to customers- Following up with customers after sale- Maintaining paperwork- Attending sales meetings and training - Continual education on products

Boca Raton, Florida

- Emergency patient care and service - Checking expiration dates on medication and medical equipment- Patient transport and accommodation - Decontamination after patient discharged- Handling registration documentation - Security services for patients and hospital staff- Evaluating & handling medical equipment- Monitoring the effectiveness and functionality of surveillance system

Pompano Beach, Florida

- Emergency patient care and service - Act as liaison to hospital staff to maintain good rapport- Specialized patient transport - Troubleshooting of ambulance and equipment- Handling confidential patient documents - Education and training of procedures to newer members of staff- Evaluating & handling medical equipment - Exhibiting problem-solving skills to access difficult-to-reach patients- Identified habitually incorrect use of critical medical device by co-workers. Educated then team on how to properly use this, which was then adopted as the standard moving forward.

Hollywood, Fl

- Inventory management - Abide by ongoing deadlines and thresholds related to shrink and inventory- sales - Gathering of orders (both in-store and online)- Cross-functional communication & resolutions - Handling customer disputes and providing service- Special customer requests - Supervision of staff during absence of management - Supported supervisor with streamlining the process & workload surrounding inventory management, which resulted in doubling the amount of work done in only half the time. This freed up resources to focus on shrink and additional inventory analysis.

Provided BLS to medical patients and fire supression and prevention

Provided aid to wildland fire suppresion from working the fireline to logistics

Cudjoe Key, Fl

• Inventory control• Custodial duties• Purchasing• Management of cash• Customer service• Preparing cold and hot subs for customers

Certification Paramedic, Emergency Medical Technology (Paramedic)

Certification, Emergency Medical Technician (Emt)

Firefighter 1,2, Fire Science/Fire-Fighting