• Develop long term relationships with my portfolio of clients.• Operate as lead point of contact for any and all matters specific to my clients • Build and maintain strong, long-lasting client relationships • Develop a trusted advisor relationship with clients• Ensure timely and successful delivery of our solutions according to clients’ needs and objectives• Communicate clearly progress of monthly/ quarterly initiatives to internal management team• Forecast and track clients metrics • Identify and grow opportunities within industries territories and collaborate with sales team to ensure growth attainment • Assist with high severity requests or issues escalations as needed

• Coordinate internal resources and third parties/vendors for flawless execution of projects • Ensure all projects are delivered on time, within scope and within budget • Assist in the definition of project scope and objectives, involving all relevant parties and ensure technical feasibility • Ensure resource availability and allocation • Develop a detailed project plan to monitor and track progress • Manage changes to project scope, project schedule, and project costs using appropriate verification techniques • Successfully manage relationship with client and all appropriate parties • Perform risk management to minimize project risks • Establish and maintain relationships with third parties/ vendors • Create and maintain comprehensive project documentation