With over 10 years of experience in software quality assurance, I am a dependable and skilled QA analyst who can deliver high-quality testing results and ensure compliance with industry standards and best practices. I have extensive knowledge and proficiency in various testing tools and methodologies, such as ITIL, Azure DevOps, ServiceNow, and Microsoft Team Foundation Server.Currently, I work as a contract consultant Quality Assurance Analyst II at Christus Health via Randstad USA, where I test and validate the functionality and performance of many applications in Epic EHR. Previously, I worked as a Software QA Analyst at Mass General Brigham and as an EHR Applications Analyst II at Lahey Hospital & Medical Center, where I gained valuable experience and expertise in healthcare IT and project management. I also managed the creation and execution of test cases, coordinate and lead functional testing reviews, provide status reporting, and collaborate with developers and other project team members to resolve defects and bugs. I am passionate about improving the quality and efficiency of healthcare services and systems, and I enjoy working with diverse and dynamic teams to achieve this goal.
Listed skills include Public Speaking, Customer Service, Management, Healthcare, and 25 others.