Jesse Cunningham Email & Phone Number

Washington DC-Baltimore Area

• Develop customer-centric store strategies to achieve performance goals and drive profitable sales growth through all aspects of the store, including: customer and product operations, merchandising, and talent.
• Collaborate with leadership team to teach and coach behaviors to cultivate a high performing team that aligns to brand identity
• Analyze and follow up on Store Compliance Audit to ensure compliance with labor, safety, and government regulations

Washington, District Of Columbia, United States

• Take action within store to maximize sales through joint operational and commercial focuses to obtain highest level of profitability
• Utilized sales analysis to capitalize on consumer preferences which resulted in lifts in Conversion and Average Transaction.
• Promote community engagement through partnership with local organizations

Washington D.C. Metro Area

• Manage, Recruit, Onboard, Train, Develop and provide Succession Planning for the team
• Carry out supervisory responsibilities in accordance with company policies including approving time-off requests, pay, location or title changes, corrective actions, and individual development plans.
• Ensure health & safety, legal, and security issues are being held to brand standard and local laws, prioritizing the safety of the team and external customers

Washington D.C. Metro Area

• Maximize sales through commercial focus and take action to obtain highest level of profitability for the store
• Actively use sales information to make business decisions regarding merchandising
• Assist the management team in the day-to-day supervision of staff by directing and overseeing workflow within the store
• Assist the management team with the training and developing of Sales Advisors on the operational side of the business by following up on clear goals and providing timely feedback

Greater New York City Area

• Provide excellent direct and indirect customer service according to H&M standards and meet the 5 basic demands on the selling floor, in the fitting room and at the cash point
• Actively work with garments, including processing, stocking, replenishing, folding, hanging, displaying and merchandising per H&M guidelines, to maximize selling opportunities
• Work effectively with team members to ensure the selling floor, cash point, fitting rooms and stockroom are clean and well maintained per H&M’s store standards

Associate Of Arts And Sciences - Aas, Business Management

Fashion Business Management