Jesse Davis Email & Phone Number

United States

• Tier 1,2 and 3 End User support for the end user community including USDOD, Commercial Shippers and NATO countries. . Conduct bi-weekly support team meetings and one on one monthly reviews. • In person and virtual end user training to include updating and maintaining the training material. • Implementing Computer Based Training for multiple customers.• Updating and maintaining end user documentation.• Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.• Commercial PM to drive new business, maintain current business, ensure invoice accuracy and coordinate contract pricing. • Australia Defence PM managing contract renewals and software deliveries.

United States

Managed multiple locations: Stockton, Tracey, Los Banos, Lompoc and Santa Maria.• Top sales producer, trained and developed top sales producers that went on to become management. • Extensive involvement in outside sales events to obtain new memberships.• Managed a staff of 50, nurtured top-rated sales teams, and achieved minimal employee turn-over.• Opened two locations from the ground up (pre-sales) Los Banos and Lompoc.

General

Program Management

• Leading SAFe certificate University of St. Louis • SAFe Product Owner / Product Manager Certificate from University of St. Louis