A CSR is responsible in taking inbound calls, answering emails and act together with customers through Live Chat; functions with other departments to resolve any issues with the customer incidence; responsible in maintaining records of customer communications and dealings; acquires and looks at all significant information to evaluate soundness of objections and to settle on promising causes; responsible in inflowing guidelines for record mail orders and resolving customers’ service or billing protest; responsible in determining charges for services requested, accumulate deposits or expenses or assemble for billing; responsible in entering orders for proof mail orders and finishing agreement forms, preparing adjustment of address account and issuing service discontinuance orders; helps design and keep posted company marketing resources, publish advertisements and website.

• Refurbished computers for reuse.• Sent outbound shipments and checked in returns.• Tested computers for 100% functionality before shipping out.

• Answered, responded to, dispatched, and followed-up on alarm signals.• Helped customers arm and disarm their alarms.• Worked with the customers and the alarm companies to fulfill and service requests.

• Cashed out customers and helped them with any questions, also helped customers by phone. • Kept games sorted by console and by new and used alphabetically.• Sold reserves and power up rewards cards.

• Offered assistance with customer service and sales.• Organized the stockroom.• Changed the placement of products and demoed them for optimal sales.

Stocked the frozen and dairy section while servicing customers.