Jesse Glaser Email & Phone Number

Miami, Florida, United States

Manages the weekly schedule for two large assembly lines of Aircraft seating; Bombardier and Business-Jet (which includes a dynamic mix of customers, primarily Dassault, Gulfstream, private, military and aftermarket)Controls production A - Z in SAP, an enterprise resource management system, from initial-build of the seat to it's completion and shipment to the customerMonitors shortages for each order and assists in resolving them to complete the seatExamples of shortage mitigation includes issuing rework work orders for non-conforming components, managing product deviations with engineering, certification and quality, and working with procurement and internal manufacturing to prioritize their work and expedite critical and non-critical shortages. Acts as the liaison between many internal departments (Sales, procurement, quality control, engineering, production management, and Manufacturing) to support the assembly lines, and participates in daily meetingsUtilizes SAP (ERP), WinShuttle TeamCenter (engineering drawings and schematics), Excel and Outlook daily.

Tampa/St. Petersburg, Florida Area

Joined with account teams, vendors and warehouses in manufacturingof productsGuided shipping, receiving, delivery and distribution of products while meeting client and company deadlines.Managed production on products ranging from restaurant to-go boxes to umbrellas based on product specification, production quantities, shipping and warehouse destinations, packaging instructions, product cost and sell pricesTeamed with warehouses on shipping and distributionCoordinated with vendors to produce products within a negotiated time and price to successfully deliver to warehouses around the country for Pabst, Edrington (spirits), Hawaii Clients, Willis Towers Watson, Ship Sticks, and World Acceptance CorporationCollaborated with Finance to execute payment for vendors and collect payment from clients for products and servicesIntegrated products into proprietary company software and eCommerce sites VALO and Shopify while working with internal teams to configure eStore layout, design and functionsCoordinated with freight companies and warehouses such as ECHO Logistics, FedEx and UPS for inventory distribution to client facilities within client and company deadlinesParticipated with warehouses and carriers to efficiently receive, catalog, and integrate inventoryWrote SOP's (standard operating procedures) determining client conductCurated daily conference calls for Edrington on inventory, warehouse, production and client expectationsTrained colleagues on company processesCataloged SKU's, item specifications forcompany databases

Austin, Texas Area

Resolved concerns in areas of sales, General Motors (GM) web accounts, Mobile Apps, maintenance of client billing records and dealership appointment schedulingWorked with GM car dealers resolving technical problems in all areas of their Connected Cars like in-vehicle WiFi, KeyFob, Remote Start, Mobile app and BluetoothCounceled clients financially on GM connected car plans and servicesCitrix, Outlook, Excel, Word, PowerPoint, Chrome, Internet Explorer and proprietary GM CloudWare were utilizedRecognized company-wide seven weeks for outstanding client relations

Bachelor Of Arts - Ba, Political Economy

Theology/Theological Studies

Associate Of Arts - Aa