With over nine years of work experience in the real estate and lending industry, I am a passionate and driven VP of Operations Efficiency at CV3 Financial, a leading private money lender that specializes in providing financing solutions for real estate investors. I have a strong background in sales, leadership, and operations with a focus in process improvement and business scaling. My mission is to deliver exceptional service and value to our clients, partners, and stakeholders, while fostering a culture of innovation, collaboration, and diversity within our team.In my current role, I lead and manage a team that focuses on cross-functional sales and operations development, improvements, and remediation throughout sales and operations. I leverage my expertise in Ground Up Construction lending, which I developed and implemented as a Director at CIVIC, to create and execute strategies that optimize the efficiency, quality, and profitability of our lending processes and products. I also work closely with other senior leaders, vendors, and regulators to ensure compliance, risk management, and customer satisfaction. I am proud of the results that we have achieved, such as increasing the loan volume, reducing the cycle time, and enhancing the customer experience.