Jessé Gusmão Ferreira Email & Phone Number

São Paulo, Sp, Br

São Paulo, Brazil

**Translation:**Responsibilities: Lead the restructuring of the IT management model and the development of an operational center of excellence. Manage processes and projects across the organization. Implement technology solutions in alignment with digital transformation strategies. Oversee integrated risk and compliance management. Consolidate and migrate data centers to cloud services, coordinating operations across various regions, including Brazil, the United States, Austria, Belgium, Australia, Japan, and China.Achievements: Structured and led a portfolio of strategic projects focused on efficiency and optimization across all processes in global operations. Implemented SAP S/4HANA Cloud, a Data & Analytics environment, and other critical solutions, resulting in a reduction in the company’s SG&A. Ensured regulatory compliance by implementing Information Security solutions aligned with GDPR, LGPD, and PIPL standards.

São Paulo Area, Brazil An San Jose, Costa Rica

Responsibilities: Lead the implementation and consolidation of the IT environment in Brazil and throughout Latin America. Manage strategic projects and integrate critical systems for the company’s operations. Implement specific solutions for various business areas, including foreign trade, tax, legal, finance, HR, logistics, quality, and environment. Ensure compliance with regulations such as LGPD by implementing IT governance policies. Consolidate communication and collaboration platforms. Support the restructuring of business processes to align IT with the organization’s strategic and operational objectives.Achievements: Implemented SAP S/4HANA Cloud, enhancing agility and scalability for operations in Latin America. Integrated platforms like Salesforce (Cloud and CPQ), promoting a unified and efficient view of sales and customer relationship processes, achieving a 23% revenue increase. Structured logistics and warehouse management solutions, optimizing the supply chain with efficiency gains that resulted in an SG&A reduction of over 8%.

São Paulo Area, Brazil

Responsibility: Lead the restructuring of consulting service teams. Implement and manage reconciliation solutions and electronic funds transfer systems.Achievements: Successfully implemented reconciliation and electronic funds transfer systems, enhancing the security and accuracy of financial transactions.

Brazil

Responsibilities: Lead the restructuring of IT teams. Manage the optimization of the department's budget. Implement and monitor improvements in Service Level Agreements (SLAs).Achievements: Achieved a 32% reduction in the IT budget through optimizations and renegotiations, maintaining service quality and adding value to the company.

São Paulo Area And Belo Horizonte, Brazil And Madrid, Spain

Responsibilities: Lead cost reduction projects and consolidate Oracle EBS ERP for operations in Latin America.Achievements: Reduced IT costs by 42%. Standardized business area processes, enhancing global efficiency.

São Paulo Area, Brazil

• Management PMO for the Camargo Correa Holding, highlighting projects such SAP ECC 6.0 implementation, Data Center consolidation with DRP and cost reduction of 8%, Unified Communication with telecommunication and travelling savings estimated in 28%, servers consolidation with hybrid environments and backup consolidation with deduplication technologies providing savings of 18% and SLA improvement from 98.5% to 99.9%, implementation of BPM, ECM and processes rebuilding for IT governance improvement based on CobiT.• Relationship Management for Camargo Correa Holding companies and third partners.• Management of project, architectures and solutions teams.

Sao Paulo, Sp - Brazil

• Responsible for project teams, applications, server support, networking and Telecom, Service Desk, and database security. • Restructuring of the area involving the application of ITIL best practices in the management of IT services. • Implementation of projects with the concept of Green IT, as use of thin clients and terminal services, server virtualization and cloud computing technologies. • Projects Management highlighting: Implementation of BSC methodology, preparation of the Disaster Recovery Plan and Business Continuity, implementation of Call Center, ERP, BI, CRM, ECM, RIS / PACS and HIS systems, infrastructure deployment IT and Telecommunications, unified communications solutions including voice and data, IP telephony, IP video surveillance, video conferencing and telepresence, as well as new Portal. Main Results: Main Results• Reduction of 37% in costs of IT services in two years, reducing the percentage of incidents by 25% and increased availability of 92.3% to 99.8% services. Reduction of power consumption of IT equipment in 45%.

Usa, Brasil, Bahamas, Argentina And Chile

Responsible for leading various projects in the United States, Bahamas, Mexico, and Argentina, with a focus on banks and insurance companies such as Pactual Capital Corporation, POBT Banking & Trust, MetLife, and Soma Seguradora.Key achievements include the implementation of life insurance and pension systems, development of IT and telecommunications infrastructure, deployment of email, databases, terminal servers, information security systems, and corporate portals. I also worked on policy adjustments to ensure Sarbanes-Oxley compliance, SAP R/3 implementation, Data Center setup, Service Desk control tools, network asset monitoring and inventory, and the definition of business continuity plans.Additionally, I coordinated support, help-desk, operations, network administration, security, and database teams. I was also responsible for defining security policies and implementing IT infrastructure, including network administration, email, and information security, for companies such as Banespa, Unibanco, Itaú, Banco Ford, Volkswagen, Banco do Brasil, ALCOA, Drogasil, ACESITA, Bahia SUL, Suzano, GAFISA, among others.

Data Science, Data Analytics, Statistics, Big Data And Machine Learning

Mba, Management, Business

Post-Graduation, Project Management

Graduation, Information Technology