Jesse Hamilton Email & Phone Number

New York, United States

Remote

Working as Upper Tier tech professional, overseeing the helpdesk, hardware and software ordering, IT strategies, construction of new Family Entertainment Centers, and continued improvements upon current technologies at play in our centers. Worked with a variety of hardware and software, both general use and that which is unique to the bowling industry.Example projects include network, telephone, AV, and security infrastructure planning for a $7m Family Entertainment Center. Entails working with vendors to meet our goals while simultaneously keeping within budget, providing plans to contractors and contracted workers so they can make arrangements in their construction plans to fit our goals. Plans include multi-input, multi-zone projector system for displaying music videos, live television, computer software, and more across the entire center. This is accompanied by a multi-input, multi-zone audio system, allowing for different audio (music, television) to be played at different levels in different zones to fit customer wishes and conference client needs. Security is 96-channel video surveillance system, covering every aspect of operations to better protect ourselves from theft, customer-injury liabilities, and the damages associated with them. All over IP cam, backed up to a recording server that can be accessed via mobile phone app, tablet, or PC software, both on and off our physical network and VPN.

Overseeing User Experience and Marketing at Zeon Federated LLC. Duties include interacting with users and customers to gauge possible improvements that can be made, as well as doing audits on user-facing systems to find potential usability and ease-of-access enhancements, as well as interacting with the development team to see these changes through.

I lead the kitchen, having been around the longest with the largest breadth of skill. Worked the line as both a cook and expo, delegating tasks to the other employees in the kitchen. Routinely headed banquet set-up and execution, as well as other organized events such as corporate parties of more than 200 people.

Handled biweekly ordering of product, opening and closing, cash counts, franchise certification audits, management of small teams, shift management, and training.