Jesse Highum Email and Phone Number

Supported individuals with developmental disabilities with daily living skills, vocational skills and social interactions to promote maximum independenceProvided safe and therapeutic environment by utilizing clear, effective, and personalized communication, as well as crisis intervention techniquesSupervised direct support staff, delegated areas of responsibility and worked closely with interdisciplinary team to implement individualized treatment plans

Served founders and Head of School as lead assistant and office managerProvided administrative and classroom support to staff and educatorsEnsured safety of student body by acting as first point of contact for all current and prospective families via email, telephone and in-person.Maintained accurate enrollment, attendance, and immunization records

Developed and implemented age-appropriate curriculum and activities for preschool aged childrenThoroughly documented each child’s progress to ensure achievement of milestonesPromoted consistent communication with parents and caregivers

Taught Yoga, Art, Psychology, Wellness and Life Skills classes to middle and high school aged childrenActed as a mentor for young adults by serving as a role model, a resource and a guide for dealing with life issues.

Supported a multitude of companies by providing administrative, reception, housekeeping and accounting services, as well as collecting rent and maintaining lease agreements

Consistently provided extraordinary customer service in high-volume physical therapy clinicVerified insurance benefits and maintained proactive communication with outside vendors to ensure proper, successful treatment of patientsMaintained confidential billing and medical records in accordance with HIPPA regulations

Led the intake team as first point of contact for all prospects and clients contacting the training center by phone, email or in personAdministered cognitive skills assessments to prospective clients to be evaluated for servicesKept accurate and confidential physical and electronic records systems for all incoming, current and past clientsActed as in-house marketing representative by creating direct-mail and digital advertising pieces, as well as procuring referral sources in the community while maintaining pre-existing relationships

Designed and implemented monthly activities calendar for seniors, including on and off- site entertainment, transportation, exercise programs, holiday celebrations and social gatherings

Assisted participants with daily living skills, written and verbal communication skills, and financial management techniques in order to gain independenceDeveloped Individualized behavior Programs to help individuals maintain appropriate and meaningful social interactions at home and in the community