Jesse Dougherty Email & Phone Number

Levittown, Pa, Us

Pennington, Nj

Oversee projects from concept to completion, ensuring client satisfaction by managing timelines, resources, budgets, and creating compelling content. Build relationships with clients and our skilled consultants. Latest agency projects include:Federal affordable housing non-profit with 11 developments serving over 3,200 families• Develop Request for Proposal (RFP) for website migration to a modern platform, documenting all public-facing and back-end management systems, and collaborating with key stakeholders to identify necessary enhancements• Created business forms supporting all internal operations and external customer functions; trained staff in using internal website tools for creation and submissions, and Adobe Acrobat Pro for one-off documents• Produced newsletters to update residents on non-profit progress, housing expansion, educational programs, apprenticeships, and recreational activities; led campaigns to generate interest in newly developed communitiesSuccessful ~$1.1M Kickstarter, with over 16,000 backers, for a battery-free action camera stabilizer• Managed supply chain logistics, including production, transportation, and distribution, from overseas first prototype run to U.S.-based manufacturing and distribution• Developed packaging and labeling for both third-party resellers, and direct manufacturer sales• Led ongoing manual development, managing revisions and updates for current products and new modelsHeavy equipment company specializing in sales, rentals, and repairs• Collaborated with owners and management to define specifications for an internal Customer Relationship Management (CRM) system for all of their departments• Managed consultants and developers to ensure the CRM met the operational needs of both management and staff• Provided training for management on CRM usage and created quick reference guides for their staff

Piscataway, New Jersey, United States

WSA (formerly Siemens Healthcare, Sivantos) helps people achieve better hearing. They sell 5.5 million hearing aids annually, operate in over 125 markets, and employ 11,000 people worldwide, with annual revenue exceeding 2 billion USD.Expanded Department of Veterans Affairs (VA) visibility through enhanced product launches and offerings. Managed technical documents across all brands, overseeing Agile PLM lifecycle, and ensuring ISO/FDA compliance.• Project Manager for Dept. of Veterans Affairs launches, the largest purchaser in North America; launch kit segmentation, budgeting, forecasts, training resources, sales tools, digital campaigns, and CMS assets• Managed technical documents, packaging, labeling, and software for 30 annual product launches, covering 130+ products across 10 brands/channels/B2B groups, overseeing 300+ documents yearly, including updating SOPs• Helped drive 8% growth in the VA sector (double the industry average) and contributed to securing a new 5-year government contract in 2019, instrumental in enabling sustained expansion and long-term market success• Played a key role in launching TeleCare (remote hearing aid fitting app) for the VA in April 2020, maintaining market share, and most importantly ensuring Veterans received care during COVID-19, when in-person visits were restricted• Ensured compliance with FDA, ISO 13485, and cGMP regulations across product launches and mid-cycle updates, including Agile submissions; actively participating in and preparing for annual audits• Consolidated User, Safety, and Dispenser Manuals, saving $170K annually from a $1M budget• Developed new POS materials for the U.S. market, including product dummies and color chips, so well received they are now used in 90 countries worldwide; revamped POS ordering website and trained sales teams on its use

Piscataway, New Jersey, United States

Managed the development and design of creative assets for product launches. Partnered with internal teams in Sales, Product Management, and Business Development to execute all digital and print projects to support those launches.• Localized global assets for 4 product launches annually, and developed 10-12 related launch kits for our B2B Private Label partners, including all technical documents, packaging, and labeling for each• Developed co-op dispenser marketing campaigns for each launch, adhering to global style guidelines and utilizing digital, social media, and print assets• Increased battery sales revenue from $1M to $4M in two years by helping launch a private label battery program, including sales training, promotions, email marketing, and backend support for the new blister packaging printer• Created innovative trade ads with a budget exceeding $400K annually, and supported the largest industry trade show (AudiologyNOW!) with training materials and artwork• Led projects for Product Management and Training departments, developing tools such as competitive comparisons, objection handlers, upsell tools, white papers, and other supporting product literature • Revamped the Aspire Customer Loyalty Program, enhancing its appeal and increasing utilization, helping it become best-in-class which drove sales growth

Piscataway, New Jersey, United States

Developed marketing plans and provide graphic design resources for hearing aid dispensers in the S3 Customer Loyalty Program. Created and executed email campaigns, web promotions, direct mail, newspaper ads, and TV/radio spots.• Designed and implemented tailored marketing plans for Customer Loyalty Program members, customizing strategies by practice needs and geographic areas, while managing budgets, invoicing, and marketing customer service support• Developed the ‘Click He@r’ online marketing portal, allowing dispensers to customize and instantly download newspaper ads and direct mail pieces, significantly reducing turnaround time and reliance on departmental staff• Delivered marketing seminars nationwide at sales and trade conferences to audiences of up to 100 attendees• Increased completed projects by 15-18% year over year while managing 30-40 projects per week

Lawrenceville, Nj

Manager, Web and Digital Design, 2002-2004Managed and trained staff in web design, development, and UXGraphic Designer, 1997-2002Marketing agency serving pharmaceutical, chemical, and healthcare companies such as Johnson & Johnson, Bristol Myers Squibb, AkzoNobel, Novo Nordisk, and FMC Corporation; produced technical presentations, technical documents, packaging, labeling, annual reports, white papers, posters, and a range of other marketing, web, and graphic design services