- Overall responsibility for Finnish accounts, excluding some exceptions. - Support for colleagues managing accounts in the other Nordic countries and in the Batlics.- Brazed plate heat exchanger (BPHE) calculations and preparing quotations for Finnish accounts active in all applications from district heating to refrigeration projects. - Internal superuser for the CRM application SWEP is using. - Repetitive meetings with consultants and engineering offices to discuss about heat transfer, heat exchangers in general, SWEP products and the SWEP calculation program SSP.

- Brazed plate heat exchanger (BPHE) calculations and preparing quotations for Finnish and Baltic accounts active in all applications from district heating to refrigeration projects. - Internal superuser for the CRM application SWEP is using. - Repetitive meetings with consultants and engineering offices to discuss about heat transfer, heat exchangers in general, SWEP products and the SWEP calculation program SSP.- Occasional projects and support to other SWEP offices in the UK, France and Sweden. - Technical support for SWEP BPHEs in Finland. - Maintaining and updating price lists.

- Brazed plate heat exchanger (BPHE) calculations and preparing quotations for Finnish and Baltic accounts. Mainly single phase applications, such as district energy, oil cooling and residential heating. In addition some occasional refrigeration calculations.- Occasional projects and support to other SWEP offices in Germany, the UK and Sweden. - Creation of pricing structure and development of a price list tool for Finnish colleagues. - Technical support for SWEP BPHEs in Finland.- Meetings with consultants and engineering offices to discuss about heat transfer, heat exchangers in general, SWEP products and the SWEP calculation program SSP.

Project Researcher 07/2015 - 02/2016:Member of the CROPS (Center for Research on Operations, Projects and Services) research group. I took part in the StraSus (Strategic business models and governance for sustainable solutions) research project. StraSus explored more sustainable ways of doing business and ways of implementing sustainability as an integral part of decision making in business context. I conducted data collection, compiled academic literature reviews and prepared data analyses.Publications:Kivilä, J., Martinsuo, M. & Vuorinen, L. Sustainable project management through project control in infrastructure projects. International Journal of Project Management, Volume 35, Issue 6, August 2017, pages 1167–1183. http://dx.doi.org/10.1016/j.ijproman.2017.02.009Various authors (StraSus researchers). 02/2016. Sustainable business – Case studies from Finnish forerunners. Research report concluding the findings of the StraSus research project.Martinsuo, M., Sukanen, I. & Kivilä, J. 2015. Defining product end-of-life strategies in new product development. Conference paper presented at the NFF (Nordic Academy of Management) conference 08/2015, Copenhagen, Denmark. Research Assistant 09/2014 - 06/2015:I worked as a master's thesis worker in the StraSus research project. My main responsibility was to accomplish my master's thesis but, in addition I was responsible of the operational activities in StraSus on behalf of Tampere University of Technology. Publications:Formation of Sustainable Value in Industrial Processes. 06/2015. Master of Science (Tech.) Thesis. Martinsuo, M., Kivilä, J. & Heikkilä, J. 2015. Creating sustainable value in manufacturing operations: the role of an external service provider. Conference paper presented at the EurOMA (European Operations Management Association) conference 07/2015, Neuchâtel, Switzerland.

Georg Fischer manufactures and sells plastic pipes, and welding and processing machines for them. I was responsible for new sales order handling and providing technical support for customers together with the sales personnel. If problems occurred or in case of urgent deliveries I worked together with warehouses in Sweden and Switzerland and the customers to solve the problem at hand.

Wärtsilä is a global supplier of combustion engines and projects in power plants and marine industry. I supported the project manager of a power plant project by providing reports, scheduling documents and financial documents. In addition, I took part in internal development project, which aimed in developing the scheduling practises of power plant projects. I worked as a part-time hourly based worker on this project from 10/2012 until 05/2013.

I taught and guided a small group (10 - 30) of students as a part of the course "Basics of Industrial Engineering". Topics covered at these small group excercises include accounting, marketing and production management.

Hartela is a finnish construction company. I was responsible for preparing the procurements of the project and keeping the schedules of the project updated. I wrote the minute book in meetings and prepared the needed documents and supported the colleagues where help was needed.