Helping to define, create, lead, and manage Outsolve's Product Management workflows and processes as they move into the future.

Responsible for defining product requirements and project timelines for new features and product development. - Created and implemented sprint processes, task management techniques, meetings, and project tracking. - Regularly meeting with users to identify pain points, brainstorm solutions and translate features into product requirements(epics, stories, tasks).- Defining database requirements for web applications and APIs.- Driving adoption and engagement of new features by both internal and external stakeholders.- Managing product release: includes manual QA, product marketing strategies, and help documentation.- Developing and leading go to market strategies and launches for new products and features.- Cross-functional work setting up Customer Success Pipelines, Sales guidelines, and support documentation.- Run gap analysis on competitors and identify market opportunities for growth

Responsibilities include handling the overall product management functions and defining product development strategies while suggesting continuous improvement opportunities and tailoring product features as per market & customer feedback. ▪ Handle 4 major functions, spanning product feature development, release management, communication, and documentation, while controlling the entire product lifecycle, viz. introduction, growth, maturity, and decline.▪ Facilitate business development support by assisting in customer responses, presentations, collateral creations, and formulation of suggestions, in close coordination with cross-functional teams. ▪ Conduct user interviews and in-depth market research, and evaluate report analytics for new product creation.▪ Lead multiple projects annually, while leveraging Agile & Scrum Methodologies, and align with senior management to establish sustainable Agile Delivery process across the company.▪ Maintain healthy stakeholder relationships, by responding to various reports, and coordinating with cross-functional departments.

Contributing to the community service and engagement initiatives, and ideating new ventures to support teen development by enabling availability of basic education, foster homes, social interaction, and personality development opportunities.▪ Warranted delivery of basic services for teens, in 100% compliance with State and Federal guidelines & policies.▪ Controlled and implemented recruitment processes for hiring prospective foster and adoptive parents.▪ Supervised and updated various social media accounts and constant contact lists, and led social media marketing strategies to maximize the visibility of various campaigns.▪ Organized and orchestrated recruitment opportunities and speaking engagements in the community.▪ Designed quarterly programs and training for youth and group home staff to enhance service quality.

Senior writer primarily focused on Jacksonville history, tech, and philanthropic happenings.

Florida Youth SHINE is a youth-led, peer-driven organization that empowers current and former youth in foster care to become leaders and advocates within their communities.